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Loyalty Program Manager

1 month ago

Beverly Hills, California, United States Alo Full time
Job Title: Loyalty Senior Manager

Job Summary:
The Loyalty Senior Manager is a key role in driving the success of our loyalty program at Alo. This position is responsible for developing and executing a comprehensive loyalty strategy that aligns with our business goals and objectives. The ideal candidate will have a deep understanding of loyalty marketing, customer experience, and data analysis. They will work closely with cross-functional teams to design and implement loyalty programs that drive customer engagement and retention.

Key Responsibilities:
• Develop and execute a loyalty strategy that aligns with business goals and objectives
• Collaborate with cross-functional teams to design and implement loyalty programs
• Analyze customer data to inform loyalty program development and optimization
• Work closely with the CRM team to ensure seamless integration of loyalty programs with customer data
• Develop and maintain relationships with external vendors and partners
• Stay up-to-date with industry trends and best practices in loyalty marketing

Requirements:
• 5-7 years of experience in loyalty marketing, customer experience, or a related field
• Strong understanding of loyalty marketing principles and practices
• Excellent analytical and problem-solving skills
• Ability to work collaboratively with cross-functional teams
• Strong communication and presentation skills
• Passion for the wellness industry and customer experience

What We Offer:
Alo offers a competitive salary range of $60-$72/hour, as well as a dynamic and supportive work environment. If you are a motivated and experienced professional looking to make a meaningful impact in the loyalty marketing space, we encourage you to apply.