Electrical Sales Representative

3 weeks ago


Raleigh, North Carolina, United States State Electric Supply Full time
Job Summary

We are seeking a highly motivated and experienced Electrical Sales Associate to join our team at State Electric Supply Company. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Support Branch Manager and assist on counter sales, including product, pricing, and quoting
  • Explain, learn, and recommend electrical products based on customer requirements and expectations
  • Multi-task, including filling orders, unloading trucks, and responding to inquiries from customers at the counter
  • Build sales base with new and existing customers
  • Prepare customer orders from counter sales working with computer software systems
  • Provide product information, price quotes, and follow-up for customer inquiries
  • Promote additional items with a value-added approach to up-selling new products
  • Accurately process customer transactions, such as orders, quotes, or returns
  • Promote special promotions and/or programs
  • Attend product trainings, both online and in-person, when applicable
  • Attend required meetings, both face-to-face and online
  • Follow-up on deliveries from vendors related to shipment dates and expected date of delivery, ensuring 100% customer satisfaction
  • Answer telephones while maintaining call logs to discuss sales activity with Branch Manager
  • Fill requests for catalogs, information, or samples
  • Handle all customer inquiries in a prompt and professional manner
  • Understand best practices to ensure 100% quality work process
  • Continually seek out opportunities to improve the work process
  • Prioritize work in order of importance
  • Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
Requirements
  • 2+ years of sales experience (inside, outside, or counter) as well as the ability to explain, learn, and recommend electrical products to customers
  • Strong work ethic, professional attitude, and reliability
  • Excellent communication skills to all levels of internal and external customers
  • Well-organized and a self-starter
  • Ability to make decisions and be independent
  • Attention to detail and accuracy
  • Quick learner with great building relationships skills
  • Ability to type 35-50 wpm
  • Strong organizational and time management skills
  • Ability to communicate effectively verbally and in writing
  • Ability to interact with employees and vendors in a professional manner
  • Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
Preferred Qualifications
  • Associate Degree or Post-Secondary Course in Electrical
  • 5+ Equivalent years of experience may replace Associate Degree
  • 3+ years contractor background may replace Associate Degree
  • Minimum 2 years in similar position preferred
  • Minimum 1 year in progressive position (2 years preferred)
  • Post-Secondary Courses in Electrical preferred
  • Excellent computer skills and ability to use Microsoft office required


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