Bilingual Customer Service Representative

3 weeks ago


Fort Lauderdale, Florida, United States Insight Global Full time
Job Summary

We are seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Provide customer service to clients via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets
  • Stay up-to-date with company policies and procedures

Requirements:

  • Bilingual in English and Spanish
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills
  • Customer service experience

What We Offer:

  • A competitive hourly rate
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Us:

We are a nationwide professional management company that leases, manages, and owns parking facilities. We are committed to providing exceptional customer service and building long-term relationships with our clients.



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