Front Desk Associate

1 day ago


Hasbrouck Heights, New Jersey, United States Concord Hospitality Full time
Front Desk Clerk Job Description

We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Concord Hospitality. As a Front Desk Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive experience for all visitors.

Key Responsibilities:
  • Assist guests with check-in and check-out, answering questions and resolving any issues that may arise.
  • Manage front desk operations, including handling guest mail and messages, and maintaining a clean and organized workspace.
  • Process guest payments and handle cash handling procedures as required by Concord.
  • Respond to guest concerns and issues in a timely and professional manner.
  • Stay knowledgeable about hotel services and amenities, and be able to provide recommendations to guests.
Why Work for Concord Hospitality?

We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. Our company culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We strive to provide a great work environment for our associates and value their contributions to our success.

As a Front Desk Clerk, you will have the opportunity to work in a fast-paced and dynamic environment, interacting with guests and colleagues from diverse backgrounds. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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