Store Operations Manager

5 hours ago


Land O' Lakes FL USA, United States Walgreens Full time
Job Description:

Key Responsibilities:

  • Open and close the store in the absence of management, ensuring all required systems are started, cash handling is accurate, and the floor and stock room are ready for the business day.
  • Responsible for opening the back door for deliveries and completing product returns, order voids, customer refunds, cash drops to the safe, and providing change as requested.
  • Model and deliver a distinctive and delightful customer experience by engaging customers, resolving issues, and answering questions to ensure a positive experience.
  • Assist in coaching other team members to work with the warehouse and vendor ordering process, including opening the back door for vendor deliveries.
  • Responsible for registering all related sales on assigned cash registers, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
  • Assist in reviewing order exceptions on order release day and assist in reverse logistics.
  • Maintain accurate inventory counts, including basic departments, stockroom, and overstock locations.
  • Assist in ensuring the Outdate program is followed with team members and complete resets and revisions.
  • Responsible for basic department pricing and making daily price changes, ensuring proper signage is displayed to support accurate pricing of products.
  • Assist in bookkeeping activities, including cash reports, cash counts, ledgers, and bill payment as necessary.
  • Assist in maintaining a clean, neat, and orderly store condition and appearance, including requesting store or system repairs as required.

Requirements:

  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.

Preferred Qualifications:

  • Prefer knowledge of store inventory control.

Equal Opportunity Employer:

Walgreens is an equal opportunity employer and welcomes applications from qualified candidates with arrest and conviction records.



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