Process Improvement Project Manager I
4 weeks ago
NYC Health + Hospitals is seeking a highly skilled Process Improvement Project Manager I to join our team. As a Process Improvement Project Manager I, you will lead process improvement projects, developing and overseeing the operational aspects and scope of a project, generally with multi-departmental or company-wide implications.
The ideal candidate will have a strong background in process improvement methodology and experience in leading projects and initiatives. They will be responsible for creating and executing project charters, workflows, executive summaries, and other project documentation for larger scale and high-impact process improvement projects.
The Process Improvement Project Manager I will also be responsible for facilitating cross-functional team work to achieve larger, high-priority continuous improvement objectives and assisting in the facilitation of work group meetings, as needed, in support of process improvement projects.
We are looking for a results-oriented, positive, creative, and responsible individual who can work effectively with cross-functional resources and has a strong analytical, oral communication, and technical writing ability.
Responsibilities:
- Lead process improvement projects, developing and overseeing the operational aspects and scope of a project
- Create and execute project charters, workflows, executive summaries, and other project documentation
- Facilitate cross-functional team work to achieve larger, high-priority continuous improvement objectives
- Assist in the facilitation of work group meetings, as needed, in support of process improvement projects
- Document project scope, plan, execute, and track projects and schedule all necessary meetings with autonomy
- Weekly updates to the Process Improvement project tracker for C-Suite monitoring; and routinely report out on process performance and improvements in key metrics
Requirements:
- Bachelor's Degree in Healthcare Administration, Finance, Accounting, Business, Science, or related field
- 5 years' experience in process improvement role in a health plan, or progressive experience in consulting, operations, or related discipline
- Minimum 2 years of project management and/or operations management experience required, prior healthcare industry experience preferred
- Advanced proficiency in Microsoft Office applications including Outlook, Word, Excel, and Visio
- Advanced proficiency in DMAIC process improvement methodology. Six Sigma project experience preferred
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about process improvement, we encourage you to apply for this exciting opportunity.
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