Financial Services Representative I

1 week ago


San Diego, California, United States California Coast Credit Full time
Position Overview

California Coast Credit Union is committed to delivering outstanding service to its members while promoting a healthy work/life balance for its staff. We emphasize the importance of community relationships and cherish a welcoming and collaborative workplace culture.

ROLE OBJECTIVE:

  • Deliver superior service and promote financial products and services
  • Comply with credit union policies and uphold quality service standards

SUPERVISORY STRUCTURE:

  • Report directly to the Assistant Branch Manager or Branch Manager

RESPONSIBILITIES & SCOPE:

  • Achieve and surpass sales and service targets
  • Ensure high-quality service delivery
  • Maintain comprehensive knowledge of available products and services
  • Encourage and promote CCCU offerings
  • Facilitate consumer and real estate loan processing
  • Effectively resolve member inquiries and concerns

QUALIFICATIONS, SKILLS, & COMPETENCIES:

  • High school diploma or equivalent qualification
  • 2-3 years of experience in a financial services environment
  • Strong communication skills and meticulous attention to detail

Additional Competencies:

  • Leadership Skills
  • Emotional Intelligence
  • Active Listening
  • Persistence
  • Creative Problem-Solving
  • Diversity and Inclusion Awareness
  • Collaborative Teamwork


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