Event Operations Manager
4 days ago
Pursue a dynamic career as an Event Operations Manager at PGN Fun Village, where you will lead the charge in crafting unforgettable birthday and event experiences. With a passion for hospitality and customer satisfaction, you will partner with our guests to create tailored events that exceed their expectations.
About Us:
PGN Fun Village is a premier destination for fun and entertainment, offering a unique blend of thrills and relaxation for visitors of all ages. As a member of our management team, you will have the opportunity to work with a talented group of professionals who share your commitment to excellence.
Responsibilities:
As an Event Operations Manager, you will be responsible for:
- Providing overall leadership and vision for events and daily operations
- Understanding all aspects of our event packages, add-ons, scheduling, and coordinating corporate, group, and birthday events
- Hiring, training, and mentoring staff to develop their skills
- Cultivating a team environment that delivers exceptional customer service
- Implementing and executing staff training programs
- Maintaining a strong community presence through partnerships with local organizations
- Maintaining a safe, clean, and secure environment for guests and staff
- Continuously improving operational execution through attention to detail and adherence to operating standards
- Providing direction to the management team and ensuring all staff members perform at a consistently high level
Qualifications:
To be successful in this role, you will need:
- Ability to enthusiastically interact with others
- Strong character and sound judgment in decision making
- Experience in hospitality: theme parks, family entertainment centers, hotels, resorts, casinos, or restaurants
- Demonstrated ability to develop team members in areas of responsibility
- Professionalism, energy, self-motivation, ability to motivate others, and a positive attitude
- Intermediate computer skills - Microsoft Office (Excel, Word, PowerPoint)
- Adaptability, flexibility, and enthusiasm for the business
- Strong communication skills; ability to write and verbally communicate in a clear and concise manner
- Ability to establish working relationships with all employees, management, and vendors
Estimated Salary:$65,000 - $80,000 per year
Benefits:
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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