Customer Experience Specialist

3 days ago


Hickory Hills, Illinois, United States PGN Fun Village Full time

**About Us:** PGN Fun Village has been creating unforgettable memories for children for over 20 years. We are seeking a part-time Front Desk Associate to join our team and contribute to the success of our Hickory Hills location.

As a Front Desk Associate, you will be responsible for providing exceptional customer service, managing front desk operations, maintaining cleanliness, and assisting with premise upkeep. This role is ideal for individuals who are flexible and able to work various shifts, including weekends, evenings, and holidays.

We offer a competitive estimated salary of $12-$15 per hour, depending on experience. If you possess excellent communication skills, a positive attitude, and are able to stand for most of your working day, we encourage you to apply.

Key Responsibilities:

  • Manage front desk operations, including check-in, taking food orders, and ensuring overall customer satisfaction
  • Maintain the cleanliness of the redemption center and premises
  • Assist with premise upkeep, including cleaning party rooms
  • Implement COVID-19 protocols for customers with care

Requirements:

  • Excellent customer service skills
  • Ability to problem-solve with a positive attitude
  • Able to stand for most of the working day


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