Service Call Scheduler II

3 weeks ago


Dearborn Heights, Michigan, United States Fleet Services by Cox Automotive Full time
About Fleet Services by Cox Automotive: Headquartered in Indianapolis, we have grown to become one of the largest fleet maintenance companies in the country. Our team provides on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. In addition to our mobile services, we also operate 20+ nationwide service centers, offering accident repair, painting, refurbishment, and heavy mechanical repair. We prioritize the customer experience, striving to ensure that our customers receive 'best-in-class' service. As a Service Call Coordinator II, you will play a critical role in executing this vision.

This role involves managing preventative maintenance, scheduled repairs, and unscheduled/emergency services transactions, ensuring timely and accurate documentation in all FCSA systems. Providing excellent customer service and establishing positive relationships with customers are key responsibilities. A high school diploma/GED and 3 years' experience in a related field, along with 2+ years' experience in a service or call center environment, are required. Strong Excel and data entry skills, ability to learn new platforms, and common knowledge of the trucking industry are highly valued. Estimated hourly base pay rate is $21.23-$24.50. With up to 200 hours (5 weeks) of Paid Time Off based on tenure, and opportunities for additional compensation including commission and/or an incentive program, this is a competitive offer.

  • Dearborn, Michigan, United States Flagstar Bank Full time

    Job Title: Client Service Representative IIAbout the Job:The Branch Banking Client Consultant II is a critical role at Flagstar Bank, responsible for delivering exceptional client experiences and driving business growth. As a Client Service Representative II, you will work closely with clients to understand their financial needs and provide tailored...


  • Dearborn Heights, Michigan, United States Fleet Services by Cox Automotive Full time

    Fleet Services by Cox Automotive is a leading provider of on-site mobile maintenance and repair services nationwide. We are currently hiring a Service Call Coordinator II to dispatch and schedule preventative maintenance, repairs, and services discovered during inspections.The successful candidate will be responsible for managing the lifecycle of...


  • Dearborn Heights, Michigan, United States Fleet Services by Cox Automotive Full time

    Fleet Services by Cox Automotive is committed to delivering exceptional customer experiences through its comprehensive range of on-site mobile maintenance and repair services. As a leading provider in the industry, we take pride in our commitment to excellence and strive to continuously improve our capabilities. We are seeking a skilled Service Call...


  • Dearborn, Michigan, United States Jack Demmer Lincoln Full time

    About the RoleThis position requires a full-time individual contributor who can perform maintenance on vehicle parts and components, estimate parts and labor costs, and diagnose, repair, and service vehicles accurately and efficiently. The ideal candidate will have a functional understanding of automotive complex systems and knowledge of diagnostic tools and...


  • Dearborn, Michigan, United States Arab Community Center for Economic and Social Serv Full time

    About the Job:We are seeking a highly organized and detail-oriented Administrative Assistant II to join our team at the Arab Community Center for Economic and Social Serv in Dearborn, MI.The successful candidate will have a strong background in administrative support and be able to provide high-level assistance to senior-level managers. The role will involve...


  • Dearborn Heights, Michigan, United States Family Dollar Full time

    **About Family Dollar:**We are a leading variety store chain offering everyday essentials, general merchandise, and food products at affordable prices.As a Customer Service Representative at Family Dollar, you will:Provide exceptional service to customers, ensuring they have an excellent shopping experience.Greet customers and assist them in selecting...


  • Dearborn Heights, Michigan, United States Burlington Stores Full time

    Cashier and Customer Service RepresentativeBurlington Stores, Inc. is seeking a highly skilled Cashier and Customer Service Representative to join our team in Redford. This dynamic role involves delivering exceptional customer service while working as a cashier in a fast-paced retail environment.Key Responsibilities:Deliver outstanding customer service with...


  • Dearborn Heights, Michigan, United States Burlington Full time

    Are you looking for a rewarding career with competitive pay? We have an exciting opportunity for a Cashier at Burlington Stores, Inc.We are seeking a highly motivated and enthusiastic individual to join our team as a Retail Sales Associate. In this role, you will be the face of our company, providing exceptional customer service and creating a positive...


  • Dearborn, Michigan, United States Mint 29 Full time

    Our StoryMint 29 is committed to serving high-quality dishes and drinks in a welcoming atmosphere. We're now hiring a Restaurant Host/Hostess to help us achieve this goal.About the RoleThis is a full-time position, approximately 40 hours per week. As a Restaurant Host/Hostess, you'll work closely with our servers and bartenders to ensure a smooth customer...


  • Madison Heights, Michigan, United States Lighthouse Electrical Service Full time

    Job OverviewLighthouse Electrical Service is seeking a highly skilled and detail-oriented individual to fill the role of Office Help. This position offers a fantastic opportunity for growth in a dynamic construction industry environment.Key ResponsibilitiesPerform various general office duties, including typing, copying, scanning, and mailing tasksSchedule...


  • Dearborn Heights, Michigan, United States Family Dollar Full time

    At Family Dollar, we're seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our retail family, you will be responsible for delivering exceptional customer experiences that drive loyalty and sales growth. About the RoleThis is an exciting opportunity to work in a fast-paced retail environment where no...


  • Dearborn, Michigan, United States Arab Community Center for Economic and Social Serv Full time

    Job Title:Administrative Assistant IIWe are seeking an experienced Administrative Assistant II to join our team at the Arab Community Center for Economic and Social Serv in Dearborn, MI.The successful candidate will have a strong background in administrative support and be able to provide high-level assistance to senior-level managers. The role will involve...


  • Dearborn Heights, Michigan, United States Wayne County Schools Employment Network Full time

    Job Title: Food Service Driver PositionAboutWayne County Schools Employment Network is seeking a reliable and skilled Food Service Driver to join our team.Job DescriptionThe successful candidate will be responsible for transporting hot carts, equipment, food, beverages, and other items to satellite schools as requested.The ideal candidate will possess a high...


  • Sterling Heights, Michigan, United States DCS Corp Full time

    Job SummaryWe are seeking an experienced Senior Integrated Schedule Manager to join our team at DCS Corp.This role will be responsible for developing and maintaining complex integrated schedules for government engineering and technical programs, utilizing project management and scheduling tools such as Microsoft Project and KIDASA Milestone Professional.Key...


  • Dearborn, Michigan, United States ExpertCare Full time

    Job DescriptionExpertCare is a leading provider of pediatric therapy services, seeking compassionate and experienced therapists to join our team. As a Speech Language Pathologist, you will have the opportunity to make a meaningful impact in the lives of children with intellectual and/or developmental disabilities.As a member of our team, you will work...


  • Dearborn Heights, Michigan, United States A-Z Jobs Inc. Full time

    Job OverviewA-Z Jobs Inc. is seeking a skilled Technical Support Engineer to join our cloud hosting team.ResponsibilitiesProvide 24/7 support for L2/L3 customer issues related to cpanel, plesk, vps, cloud, and dedicated hosting products.Maintain the stability of our products using internal tools and participate in incident response, troubleshooting, and...


  • Sterling Heights, Michigan, United States Access Services Full time

    Job Description: Access Services is seeking an experienced Administrative Support II to join our team. This role will provide administrative support to an assigned functional unit, utilizing intermediate skills obtained through experience and training. The successful candidate will be responsible for answering phones, screening incoming calls, gathering...


  • Dearborn, Michigan, United States ACCESS (MI) Full time

    Job Description: As a Community Services Liaison at ACCESS (MI), you will be responsible for providing exceptional customer service support to clients seeking community services. This role involves interacting with customers, addressing inquiries, and resolving client complaints in a professional and timely manner. The ideal candidate will possess strong...


  • Sterling Heights, Michigan, United States Arab Community Center for Economic and Social Serv Full time

    Job Description: We are looking for an experienced Administrative Support II to join our team at the Arab Community Center for Economic and Social Service. The successful candidate will be responsible for providing administrative support, maintaining accurate records, and ensuring the efficient operation of our office. About the Role: This is a part-time...


  • Dearborn, Michigan, United States Wingstop Full time

    About Us: At Wingstop, we're passionate about serving up delicious food and providing exceptional guest experiences. As a Guest Service Team Member, you'll play a key role in bringing our mission to life.Estimated Salary: This position offers an estimated salary of $13-$16 per hour, based on experience and qualifications.Responsibilities:Greet guests warmly...