Telephonic Triage Registered Nurse

2 weeks ago


Warrenville, Illinois, United States Duly Health and Care Full time
Position Overview

Work Arrangement: Hybrid Remote with occasional in-office presence

Work Schedule: Full-time, Monday to Friday, flexible hours between 8:00 AM and 5:30 PM

Duly Health and Care is committed to excellence and aims to surpass expectations in patient care. Our team is dedicated to recognizing and nurturing the potential in every individual, both within our organization and in the communities we serve.

We prioritize understanding your needs and strive to recruit and retain professionals who share a deep commitment to enhancing the health and happiness of others. Our investment in your professional growth is designed to be meaningful and impactful.

Comprehensive Benefits Package:
  • Extensive medical and prescription drug coverage, with 100% medical costs covered (post-deductible) when using Duly providers.
  • Annual Tuition Reimbursement of $5,250.
  • 40 hours of paid volunteer time off.
  • 12 weeks of parental leave at full pay, along with financial support for adoption and surrogacy for eligible team members.
  • 401(k) matching contributions.
  • Participation in a profit-sharing program.
Key Responsibilities

Essential Duties Include:
  • Phone Triage Management: Conducts assessments of patient health concerns through telephone interactions, utilizing established protocols for symptom evaluation and management. This role requires effective communication, patient education, and potential crisis intervention. Responsible for prioritizing patient inquiries and managing appointment scheduling, including tests and procedures, while ensuring insurance pre-authorization is obtained. Reviews and processes provider-ordered prescriptions in line with established guidelines. Provides tailored patient education based on individual needs and clinical directives.
  • Patient Record Maintenance: Ensures accurate documentation of patient interactions and educational content provided. All relevant communications with patients are recorded in the Medical Record.
  • Clinical Support for Team Members: Performs and delegates various tasks to enhance patient care. Maintains awareness of coding and reimbursement matters. Serves as a resource for clinical and non-clinical staff, offering guidance and assistance as needed. Participates in the orientation and training of new staff members and seeks opportunities for professional development.
  • Additional Responsibilities: Applies current nursing practices to deliver patient care with a focus on patient needs, demonstrating service excellence, empathy, and collaboration. Acts as a patient advocate, addressing initial patient-related concerns and fulfilling other duties as assigned.
Qualifications

Required Qualifications:
  • Active RN licensure.
  • Proficient in nursing practices as per the Nurse Practice Act.
  • Familiarity with OSHA and HIPAA regulations.
  • Preferred experience includes a minimum of one year in a clinical or hospital environment, though new graduates may be considered under specific circumstances.


  • Warrenville, Illinois, United States Duly Health and Care Full time

    Position OverviewWork Environment: Hybrid Remote, with occasional in-office days.Work Schedule: Full-time, Monday to Friday, with flexible hours between 8:00 AM and 5:30 PM.Duly Health and Care is committed to excellence, and our team members are dedicated to surpassing expectations. We recognize and support the extraordinary potential in every individual,...


  • Warrenville, Illinois, United States NorthShore University HealthSystem Full time

    Job Summary:We are seeking a skilled Registered Nurse Triage Specialist to join our team at NorthShore University HealthSystem. As a Triage Nurse Professional, you will be responsible for providing exceptional patient care through the use of inbound and outbound telephone practice.Key Responsibilities:Assess caller needs through active listening, clinical...


  • Warrenville, Illinois, United States Northshore Full time

    Job SummaryWe are seeking a skilled Registered Nurse to join our team as a Triage Nurse. In this role, you will be responsible for providing exceptional patient care through the use of inbound and outbound telephone practice.Key ResponsibilitiesAssess patient needs through active listening and clinical assessmentProvide education and advanced problem-solving...

  • Registered Nurse

    2 weeks ago


    Warrenville, Illinois, United States Duly Health and Care Full time

    Position OverviewLocation: WarrenvilleHours: Monday-Friday, 8:00-4:30pm; No Evenings, Weekends and HolidaysDuly Health and Care is dedicated to understanding the core needs of our patients and team members. We pride ourselves on recruiting and retaining individuals who possess a deep commitment to enhancing the well-being of others. Our focus is on fostering...

  • Registered Nurse

    2 weeks ago


    Warrenville, Illinois, United States Duly Health and Care Full time

    Position OverviewLocation: WarrenvilleHours: Monday-Friday, 8:00-4:30pm; No Evenings, Weekends and HolidaysDuly Health and Care is dedicated to understanding what is most important to our team members. We focus on recruiting and retaining individuals who possess a strong commitment to enhancing the lives of others. Our organization invests in the growth and...


  • Warrenville, Illinois, United States Northwestern Medicine Full time

    Job Summary:The Operating Room Registered Nurse is a key member of the Northwestern Medicine team, responsible for delivering high-quality patient care in a fast-paced perioperative environment. This role requires a clinically competent, registered nurse who can prescribe, delegate, and coordinate nursing care to surgical patients through the nursing process...


  • Warrenville, Illinois, United States Northwestern Memorial Healthcare Full time

    Job OverviewAt Northwestern Memorial Healthcare, we prioritize every patient interaction, fostering a positive work environment that distinguishes us as a leader in the healthcare sector. Joining our team means contributing to our mission of enhancing healthcare quality across our system.Position SummaryThe Clinical Appeals Registered Nurse embodies the...


  • Warrenville, Illinois, United States Northshore Full time

    Job SummaryWe are seeking a highly skilled Patient Care Coordinator to join our team at Northshore. As a Patient Care Coordinator, you will play a critical role in providing exceptional patient care and support to our clients.Key ResponsibilitiesInitial Response and Assessment: Respond to client inquiries, conduct initial assessments, and schedule mental...


  • Warrenville, Illinois, United States Northwestern Medicine Full time

    Job Summary:The Operating Room Registered Nurse is a key member of the Northwestern Medicine team, responsible for delivering high-quality patient care in a fast-paced perioperative environment. As a registered nurse, you will work closely with surgeons, anesthesiologists, and other healthcare professionals to ensure seamless patient...


  • Warrenville, Illinois, United States Northwestern Memorial Healthcare Full time

    Job SummaryWe are seeking a highly skilled Rev Audit Contract Appeals Nurse Specialist to join our team at Northwestern Memorial Healthcare. This role is responsible for managing audits, including those from the Centers for Medicare & Medicaid Services (CMS), and facilitating appeals on insurance denials post payment.Key ResponsibilitiesManage Audits:...


  • Warrenville, Illinois, United States Northwestern Medicine Full time

    Job SummaryThe Staff Nurse-Ortho role at Northwestern Medicine reflects the organization's mission, vision, and values, adhering to the Code of Ethics and Corporate Compliance Program. This position is responsible for providing high-quality patient care, utilizing evidence-based practice to optimize patient safety and reduce medical errors.Key...


  • Warrenville, Illinois, United States Wellpath Correct Care Solutions Full time

    Join Our Team as a Practical Nursing SpecialistAt Wellpath / Correct Care Solutions, we are committed to transforming healthcare for the underserved. As a Practical Nursing Specialist, you will play a crucial role in enhancing patient care through compassion and expertise.Your Impact:As a vital member of our nursing team, you will:Provide essential support...


  • Warrenville, Illinois, United States Northwestern Memorial Healthcare Full time

    Position OverviewAt Northwestern Memorial Healthcare, we prioritize a patient-centered approach that enhances our workplace culture. Our commitment to exceptional healthcare is reflected in every interaction, making us a leader in the industry. We offer a comprehensive benefits package that includes tuition reimbursement, loan forgiveness, 401(k) matching,...

  • Clinical Nurse

    2 weeks ago


    Warrenville, Illinois, United States Northwestern Memorial Healthcare Full time

    Position OverviewAt Northwestern Memorial Healthcare, we are dedicated to enhancing patient experiences through exceptional care. Our commitment to a patient-centered philosophy is what distinguishes us as a frontrunner in the healthcare sector. As a vital member of our organization, you will have the chance to contribute to the advancement of healthcare...


  • Warrenville, Illinois, United States Northwestern Memorial Healthcare Full time

    Job SummaryWe are seeking a skilled and compassionate Registered Nurse (RN) to join our Proton Center team at Northwestern Memorial Healthcare. As a RN Proton Center, you will play a vital role in delivering high-quality patient care and contributing to the success of our healthcare organization.Key ResponsibilitiesProvide Clinical Expertise: Direct patient...


  • Warrenville, Illinois, United States Northwestern Medicine Full time

    Job SummaryWe are seeking a highly skilled Registered Nurse to join our Ambulatory Surgery Center team at Northwestern Medicine. As a key member of our peri-operative team, you will be responsible for providing exceptional patient care and ensuring a smooth surgical experience.Key ResponsibilitiesInterview and coordinate patient care, clearing charts for...

  • Surgical Technician

    2 weeks ago


    Warrenville, Illinois, United States Northwestern Memorial Healthcare Full time

    Job OverviewAt Northwestern Memorial Healthcare, we prioritize a patient-centered approach that enhances the quality of care we provide. Our commitment to excellence in healthcare is reflected in every interaction and service we offer. We believe in supporting our employees with competitive benefits, including tuition reimbursement, loan forgiveness, and...

  • Surgical Technician

    2 weeks ago


    Warrenville, Illinois, United States Northwestern Memorial Healthcare Full time

    Job OverviewAt Northwestern Memorial Healthcare, we are dedicated to fostering a positive work environment that prioritizes patient care. Our commitment to excellence in healthcare is reflected in every interaction, making us a leader in the industry. We offer a comprehensive benefits package that includes tuition reimbursement, loan forgiveness, 401(k)...

  • Surgical Technician

    2 weeks ago


    Warrenville, Illinois, United States Northwestern Memorial Healthcare Full time

    Job OverviewAt Northwestern Memorial Healthcare, we prioritize every patient interaction, fostering a positive work environment that distinguishes us as a leader in the healthcare sector. Our commitment to a patient-centered approach is at the core of our mission. We offer competitive benefits, including tuition reimbursement, loan forgiveness, 401(k)...

  • RN, Registered Nurse

    4 weeks ago


    Warrenville, United States Duly Health and Care Full time

    OverviewLocation: WarrenvilleHours: Monday-Friday, 8:00-4:30pm; No Evenings, Weekends and Holidays! Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a...


  • Warrenville, United States Duly Health and Care Full time

    OverviewLocation: Hybrid Remote/ 1-2 Days a week working from one of the following locations: Lockport, Naperville, Oak Brook, Warrenville Hours: 40 hours per week; Monday - Friday varying between 8:00am - 5:30pm Good enough isn't for us. Duly Health and Care's team members show up every day driven to exceed expectations. We see and support the remarkable in...

  • RN Triage Lead

    2 months ago


    Warrenville, United States Northshore Full time

    Position Highlights: Position: RN Triage Lead - Central Triage Location: Warrenville, IL Full Time - 40 Hours Hours: Monday-Friday, 7:30 AM to 4:00 PM ( some flexibility with shift timing) What you will need: Minimum of two years of nursing experience Effective verbal and written communication skills Current State of Illinois Registered Nurse license...


  • Warrenville, United States Northwestern Memorial Healthcare Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...

  • Registered Nurse

    2 months ago


    Warrenville, CT, United States Hartford HealthCare Full time

    Description Job Schedule: Part Time Standard Hours: 16 Job Shift: Shift 2 Shift Details: Must be available to work every other weekend Work where every moment matters. Every day, over 37,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of...


  • Warrenville, United States Northwestern Memorial Healthcare Full time

    Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the...


  • Warrenville, United States Northwestern Memorial Healthcare Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...

  • Registered Nurse

    2 months ago


    Warrenville, United States IL IYC Warrenville Full time

    You Matter • Make a difference every day in the lives of the underserved • Join a mission driven organization with a people first culture • Excellent career growth opportunities Join us and find a career that supports: • Caring for overlooked, underserved, and vulnerable patients • Diversity, equity, inclusion, and belonging • Autonomy...

  • Registered Nurse

    1 month ago


    Warrenville, United States Wellpath Full time

    Compensation Range: $33 - $41 / hourYou Matter:• Make a difference every day in the lives of the underserved• Join a mission driven organization with a people first culture• Excellent career growth opportunitiesJoin us and find a career that supports:• Caring for overlooked, underserved, and vulnerable patients• Diversity, equity, inclusion, and...

  • Registered Nurse

    1 month ago


    Warrenville, United States Wellpath Full time

    Compensation Range: $33 - $41 / hourYou Matter:• Make a difference every day in the lives of the underserved• Join a mission driven organization with a people first culture• Excellent career growth opportunitiesJoin us and find a career that supports:• Caring for overlooked, underserved, and vulnerable patients• Diversity, equity, inclusion, and...

  • Registered Nurse

    1 month ago


    Warrenville, United States Wellpath Full time

    Compensation Range: $33 - $41 / hourMaking sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.You Matter:• Make a difference every day in the lives of the underserved• Join a mission driven organization with a people first culture• Excellent career growth opportunitiesJoin us and find a career that...

  • Registered Nurse

    2 weeks ago


    Warrenville, South Carolina, United States Epic Travel Staffing Full time

    Epic Travel Staffing is seeking a Travel Registered Nurse specializing in the Progressive Care Unit (PCU). Shift: Nights / 7p-7a, 12x3, 36 hours per week, every other weekend. Contract Length: 12 weeks. Holiday Requirements: If one major holiday occurs during the assignment, the traveler is expected to work. For two major holidays, both must be worked, and...


  • Warrenville, United States Midwest Cardiovascular Institute Full time

    Outpatient: Monday-Friday Expertise in cardiology, emphasis in vascular diseaseGENERAL NATURE OF DUTIES: With the collaboration and guidance of the physicians, the advanced practice nurse (APN) assists in assessing, planning, diagnosing, implementing, coordinating, and evaluating care provided to patients within the legal realm as established by the Illinois...


  • Warrenville, United States Northwestern Memorial Healthcare Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...

  • Administration Nurse

    2 weeks ago


    Warrenville, United States Little Friends Full time

    Company Overview: At Little Friends, we empower individuals with autism and other developmental disabilities to thrive in their community. Our programs and staff provide lifelong opportunities for growth, so the people we serve can work, learn, play, and experience the joy of life's everyday moments. We can only achieve this through the hard work and...

  • RN- Health Care

    4 days ago


    Warrenville, SC, United States Agape Care Group Full time

    Become an After-Hours Hospice RN At ACG Hospice we know work/life balance should be a top priority for all our nurses! We're committed to caring for our patients as we would care for our own families! As a registered nurse at ACG Hospice, you'll be a voice for your patients, all while communicating with everyone involved in the plan of care-the patient,...


  • Warrenville, Illinois, United States Northwestern Memorial Healthcare Full time

    Position OverviewThe Clinical Appeals Registered Nurse embodies the core mission, vision, and values of Northwestern Memorial Healthcare. This role is committed to upholding the organization's Code of Ethics and Corporate Compliance Program while adhering to all relevant policies, procedures, guidelines, and regulatory standards.Key Responsibilities:Utilize...

  • School Nurse

    2 months ago


    Warrenville, United States Clarifi Staffing Solutions Full time

    Job Description Clarifi Staffing Solutions is currently seeking compassionate and qualified School Nurses to join our team for both Extended School Year (ESY) and Next School Year (NSY) programs in Illinois. As a School Nurse, you will play a vital role in promoting the health and well-being of students, providing essential nursing care, and supporting the...

  • Registered Nurse

    1 day ago


    Warrenville, Illinois, United States Northwestern Memorial Healthcare Full time

    Job SummaryThe Registered Nurse - Proton Center reflects the mission, vision, and values of Northwestern Memorial Healthcare, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.Key ResponsibilitiesDirect Patient...

  • RN Nurse Care Manager

    2 weeks ago


    Warrenville, United States NorthShore University HealthSystem Full time

    Position Highlights: Position: RN Nurse Care Manager Location:4201 Winfield Rd, Warrenville, IL Full Time 40 hours per week Hours: Monday-Friday 8-430 Required Travel: No What you will do: Demonstrates the knowledge and skills necessary to provide care appropriate to the age of patients served. This includes knowledge of the physical and psychological...