Premium Service Representative

3 weeks ago


Topsham, Maine, United States JOANN Stores Full time
About This Role

We are seeking a highly skilled Sales Floor Team Member to join our team at JOANN Stores. As a Sales Floor Team Member, you will be responsible for driving sales and providing exceptional customer experiences. You will have the opportunity to work in a fast-paced retail environment where no two days are ever the same.

As a Sales Floor Team Member, you will be expected to maintain a clean and organized store environment, including restocking shelves and processing transactions at the cash register. You will also be responsible for answering questions about products and providing recommendations to customers. You will work collaboratively with other team members to achieve sales goals and provide exceptional customer service.

This is a part-time position that requires flexibility and availability to work a variety of shifts, including weekends and holidays. If you are a people person who enjoys working in a dynamic environment, we encourage you to apply.

Responsibilities

• Drive sales through innovative merchandising and advanced product knowledge
• Maintain a clean and organized store environment, including restocking shelves and sweeping the floor
• Answer questions about products and provide recommendations to customers
• Process transactions at the cash register and work collaboratively with other team members to achieve sales goals and provide exceptional customer service

Requirements

• High school diploma or equivalent required
• 1-3 years of previous experience in a customer-centric environment preferred
• Availability to work a variety of shifts, including weekends and holidays
• Excellent communication and interpersonal skills
• Ability to lift up to 49 pounds and stand for long periods of time

Salary Range: $12-$15 per hour (estimated annual salary: $24,960-$31,200)

Benefits

• Medical, dental, and vision benefit plans
• Company-paid basic life insurance
• Paid time off and sick time
• Tuition reimbursement program
• Team member discount on store merchandise

Physical Requirements

• Stand for long periods of time and move around the store frequently
• Lift up to 49 pounds and bend down to stock shelves
• Use 2-way radios and input data on computer keyboards
• Push/pull merchandise with carts and bins
• Work in a fast-paced environment with multiple priorities and deadlines

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