Client Support Professional

3 weeks ago


Topsham, Maine, United States Tillotek Staffing Solutions Full time
Job Description

Tillotek Staffing Solutions is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will provide exceptional service to external customers, resolve issues efficiently, and process daily orders.

Responsibilities
  • Provide customer service via telephone, email, live chat, and walk-in interactions.
  • Process daily orders, including Drop Ships, Direct to Consumer, Wholesale, and Walk-Ins.
  • Assist customers with orders, product, and website questions.
  • Act as the company liaison to partners submitting orders.
Requirements
  • At least 1-2 years' experience in customer relations or a related field.
  • Excellent technical skills in Excel, Word, and PowerPoint.
  • Fast learner, efficient, organized, detail-oriented, strong communication skills, analytical skills, and ability to work independently and on a team.
Benefits
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
Estimated Salary

$55,000 - $70,000 per year based on location and experience.



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