Current jobs related to Technical Support Specialist - Hot Springs National Park, Arkansas - AAR
-
Technical Support Specialist
3 weeks ago
Hot Springs National Park, Arkansas, United States Lifespace Communities Full timeTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to serve as the first point of contact for technical assistance for our organization. As a key member of our team, you will be responsible for providing courteous and timely resolution of end-user issues, monitoring and prioritizing help requests, and escalating tickets when...
-
Technical Support Specialist
2 months ago
Hot Springs National Park, Arkansas, United States Axiom Technologies Full timeAxiom Technologies serves as a premier IT Services partner, dedicated to supporting medium to large-scale enterprises. For more insights into our operations, please visit our website. We are in search of a skilled individual to manage a spectrum of tasks, from straightforward activities to intricate projects. This position entails providing onsite and...
-
Technical Support Specialist
2 months ago
Hot Springs National Park, Arkansas, United States Axiom Technologies Full timeAxiom Technologies is a premier Global IT Services provider catering to medium to large-scale enterprises. For further insights into our operations, please visit our website. We are in search of a skilled individual to manage a variety of tasks, from straightforward activities to intricate projects. This position will deliver onsite and on-call support to...
-
Technical Support Engineer
2 months ago
Hot Springs National Park, Arkansas, United States Axiom Technologies Full timeAxiom Technologies is a leading provider of global IT services, supporting medium to large-scale enterprises. Our company is dedicated to delivering exceptional service and support to our clients.We are seeking a skilled and experienced Desktop Support Specialist to join our team. This role will provide onsite and on-call assistance to end-users within our...
-
Security Specialist
2 months ago
Hot Springs National Park, Arkansas, United States Parsons Corporation Full timeJob Title: Security Specialist - Technical Surveillance CountermeasuresCompany: Parsons CorporationParsons Corporation is currently seeking a skilled Security Specialist with a focus on Technical Surveillance Countermeasures (TSCM) to support our national security initiatives. If you are passionate about protecting sensitive information and have experience...
-
TSCM Specialist
3 weeks ago
Hot Springs National Park, Arkansas, United States Parsons Corporation Full timeJob SummaryWe are seeking a highly skilled TSCM Specialist to join our team at Parsons Corporation. As a key member of our Federal Solutions team, you will be responsible for providing technical surveillance countermeasure (TSCM) expertise to support our government customers.Key ResponsibilitiesMaintain training and certification to comply with DoD 8570.01-M...
-
Security Specialist
2 months ago
Hot Springs National Park, Arkansas, United States Parsons Corporation Full timeJob Summary:Parsons Corporation is seeking a highly skilled Security Specialist to join our team. As a Technical Surveillance Countermeasures (TSCM) expert, you will be responsible for conducting security assessments and providing recommendations to ensure the protection of sensitive information.Key Responsibilities:Conduct TSCM operations to identify and...
-
Behavioral Support Specialist
2 weeks ago
Hot Springs National Park, Arkansas, United States Delta-T Group Inc. Full timeJob Title: Behavioral Support SpecialistJob SummaryDelta-T Group Inc. is seeking a qualified Behavioral Support Specialist to provide direct care and oversee activities of At Risk/High Risk children and adolescents.Key ResponsibilitiesProvide direct care and support to At Risk/High Risk children and adolescentsOversee activities and ensure a safe and healthy...
-
Sales Support Specialist
1 month ago
Hot Springs National Park, Arkansas, United States Berry Global Inc Full timeAbout Berry Global IncBerry Global Inc is a leading manufacturer of innovative products with a focus on the circular economy. With a diverse workforce of 40,000+ employees across 250 global locations, we strive to create a shared future of innovation, inspiration, and influence.Job SummaryWe are seeking a highly motivated Sales Support Specialist to join our...
-
Desktop Integration Specialist
1 month ago
Hot Springs National Park, Arkansas, United States Garland Independent School District Full timeJob Title: Desktop Integration SpecialistWe are seeking a highly skilled Desktop Integration Specialist to join our team at Garland Independent School District.Key Responsibilities:Provide technical support for desktop systems, including Windows OS, Microsoft Windows Applications, Chrome OS, Apple macOS, and Apple iOS.Implement and maintain Microsoft SCCM...
-
Surgical Support Specialist
1 week ago
Hot Springs National Park, Arkansas, United States National Park Medical Center Full timeJob Summary:We are seeking a highly skilled and detail-oriented Surgical Support Specialist to join our team at National Park Medical Center. As a key member of our surgical team, you will be responsible for providing exceptional patient care and support in a fast-paced clinical environment.Key Responsibilities: Greet patients by name and escort them to the...
-
Plumbing Specialist
2 weeks ago
Hot Springs National Park, Arkansas, United States Paschal Air, Plumbing & Electric Full timeJob SummaryWe are seeking a skilled Plumbing Specialist to join our team at Paschal Air, Plumbing & Electric.This is a unique opportunity to work with a reputable company that values respect, integrity, and service above all else. As a Plumbing Specialist, you will have the chance to develop your skills and advance your career in a supportive and dynamic...
-
Sales Support Specialist
1 month ago
Hot Springs National Park, Arkansas, United States Berry Global Inc Full timeAbout Berry Global Inc.Berry Global Inc. is a leading manufacturer of innovative products with a focus on the circular economy. We believe in the power of people and their unique talents, experiences, and perspectives that help shape a shared future of innovation, inspiration, and influence.Job SummaryWe are seeking a Sales Support Specialist to join our...
-
IT Senior End User Services Specialist
1 week ago
Hot Springs National Park, Arkansas, United States CommonSpirit Health Full timeJob Summary:As a Desktop Support Specialist - Enterprise Solutions at CommonSpirit Health, you will be responsible for providing expert technical support for desktop hardware and software, ensuring seamless operation of our enterprise-wide systems. Your expertise will be invaluable in troubleshooting complex issues, leading team members, and collaborating...
-
Service Desk Support Specialist
1 month ago
Hot Springs National Park, Arkansas, United States AAR Full timeJob SummaryThe AAR Service Desk Specialist serves as the first point of contact for the Digital Technology and Analytics department, providing effective, efficient, timely, and courteous support to end users. This role requires strong analytical and problem-solving skills, with the ability to remain calm under pressure and work in a fast-paced...
-
Sales Support Specialist
2 months ago
Hot Springs National Park, Arkansas, United States Berry Global Inc Full timeAbout Berry Global Inc.Berry Global Inc. is a leading manufacturer of innovative products that contribute to a more sustainable future. With a diverse team of over 40,000 employees across 250 global locations, we strive to harness the strength of our diversity and industry-leading talent to develop and design products that meet the needs of our customers.Our...
-
Service Desk Support Specialist
1 month ago
Hot Springs National Park, Arkansas, United States AAR Full timeJob SummaryWe are seeking a highly skilled Service Desk Analyst to join our team at AAR. As a Service Desk Analyst, you will be the first point of contact for our customers, providing timely and effective support for their IT-related issues.Key ResponsibilitiesProvide exceptional customer service and support via phone, email, and web-based platforms.Log,...
-
Bonding Specialist
4 weeks ago
Hot Springs National Park, Arkansas, United States AAR Full timeBonder 1 Job DescriptionBonding specialists at AAR are responsible for assembling and finishing a variety of materials, including composite and metal components. The ideal candidate will have a strong understanding of bonding agents and processes, as well as the ability to work accurately and efficiently in a fast-paced environment.Key Responsibilities:Lay...
-
IT Senior End User Services Specialist
3 weeks ago
Hot Springs National Park, Arkansas, United States CommonSpirit Health Full timeJob Summary:As an IT Sr End User Services Specialist at CommonSpirit Health, you will be responsible for providing expert-level technical support for desktop hardware and software issues. This includes on-site and remote installation, maintenance, troubleshooting, and repair of desktop, notebook, and mobile PC workstations, printers, and associated...
-
Senior Functional Specialist Advisor
1 month ago
Hot Springs National Park, Arkansas, United States Parsons Corporation Full timeJob Summary:Parsons Corporation is seeking a highly skilled Senior Functional Specialist Advisor to support our Federal Solutions team. This role will involve providing expert guidance and oversight to ensure the success of our government customers' missions.Key Responsibilities:Manage and oversee overall project/program activities and resources.Assess...
Technical Support Specialist
2 months ago
Position: Technical Support Specialist
Location: United States
Overview: The AAR Technical Support Specialist acts as the primary contact for the Digital Technology and Analytics division. Our goal is to deliver efficient, effective, and courteous assistance. As a key member of the support team, the Technical Support Specialist will be responsible for fulfilling the duties outlined below.
Core Responsibilities:
- Serve as the initial point of contact for all inquiries related to Information Services and Technology, ensuring prompt and courteous assistance.
- Address all user inquiries through various channels (phone, email, web), logging, categorizing, tracking, and prioritizing incoming requests.
- Monitor ticketing systems to ensure timely assignment of tasks, validating and updating ticket information as necessary.
- Effectively prioritize incidents, promoting proper Incident Management while troubleshooting, escalating, and resolving issues within established service level agreements.
- Redirect user inquiries to the appropriate Digital Technology and Analytics support teams, and escalate critical IT service issues to relevant groups or vendors.
- Follow up with users on pending requests to guarantee timely resolutions, utilizing remote support tools as needed.
- Diagnose and resolve hardware, software, network, and application issues, engaging other teams or vendors when required.
- Manage access for various business applications and systems, coordinating related activities.
- Provide support for PCs, laptops, servers, printers, mobile devices, and business applications, including physical deployments.
- Develop user documentation, revise existing materials to reflect process changes, and publish updates to IT service management catalogs.
- Participate in after-hours on-call rotations and be willing to travel between sites as necessary.
- Perform additional duties as assigned.
Qualifications:
To excel in this role, candidates must demonstrate the ability to effectively fulfill each essential duty. The following qualifications are preferred:
- An associate degree in Information Technology, Computer Science, or a related field, or a minimum of two years of relevant professional experience.
- Familiarity with Office 365 and Active Directory.
- Strong knowledge of networking, mobile, and VPN technologies.
- Relevant industry certifications (e.g., CompTIA A+, ITIL).
- Prior experience with IT Service Management systems (e.g., ServiceNow, Remedy).
- A high level of professionalism, attentiveness, and communication skills.
- Ability to interact diplomatically with all organizational levels.
- Competence in applying effective office management practices and administrative support processes.
- Strong analytical and problem-solving abilities; capacity to remain composed under pressure in a fast-paced environment.
- Capability to work independently as well as collaboratively within a team.
Physical Requirements/Work Environment:
- The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this role.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- While executing the responsibilities of this position, employees may frequently be required to sit, stand, bend, reach, and move throughout the workplace.
- Candidates should be prepared to adapt to a traditional business environment.
We provide a comprehensive benefits package, including medical, dental, vision, life insurance, 401(k) savings plan, paid time off, and opportunities for professional development and growth.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
