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Service Advisor

2 months ago

Indianapolis, Indiana, United States Hubler Nissan Full time
Job Overview

At Hubler Nissan, we are seeking a highly skilled and customer-focused Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the vehicle repair process.

Key Responsibilities
  • Customer Interaction
    • Meet with customers to understand their vehicle repair needs and provide personalized solutions
    • Build strong relationships with customers to increase satisfaction and loyalty
  • Service Coordination
    • Coordinate with technicians to ensure timely and efficient repair of vehicles
    • Monitor progress and update customers regularly on the status of their vehicle
  • Business Operations
    • Contribute to the development and implementation of service department strategies to increase sales and profitability
    • Participate in quality control initiatives to ensure high-quality service and customer satisfaction
Requirements
  • Education and Experience
    • High school diploma or equivalent required
    • Automotive service advisor experience preferred
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to multitask and prioritize tasks effectively
    • Proficient in computer software and business systems
What We Offer
  • Competitive Compensation and Benefits
    • Medical, dental, and vision insurance
    • 401(k) retirement plan
    • Paid time off and holidays
  • Opportunities for Advancement
    • Professional development and training opportunities
    • Career advancement opportunities within the company