Service Advisor

3 weeks ago


Indianapolis, Indiana, United States Andy Mohr Full time
Service Advisor Role at Andy Mohr Automotive Group

As a Service Advisor at Andy Mohr Automotive Group, you will play a crucial role in ensuring the smooth operation of our service department. Your primary responsibility will be to greet customers promptly, obtain their information, and clearly report all vehicle symptoms as described by the customer.

Key Responsibilities:
  • Greet customers promptly and obtain their information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend needed maintenance based on age, mileage, and history of the vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow-up time and monitor the progress of each vehicle throughout the day
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

Requirements:
  • Minimum 1 year experience in a Service Advisory role
  • Positive attitude
  • High volume mentality
  • CSI focused

Benefits:
  • Medical, Dental, & Vision benefits
  • Accrued Vacation Time
  • 401K Plan
  • Life & Disability Insurance
  • Extensive training and support
  • Employee vehicle purchase plans
  • Discounts on products and services

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