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Service Advisor

1 month ago

Indianapolis, Indiana, United States Loves Travel Stops & Country Store Full time

Job Summary: We are seeking a skilled Service Advisor to join our team at Love's Travel Stops & Country Store. As a Service Advisor, you will be responsible for providing exceptional customer service, building positive relationships with customers, and driving sales success in our Truck Care facilities.

Key Responsibilities:

  • Provide detailed repair cost estimates and sales promotions to customers.
  • Manage operations and employee-vehicle deployment to ensure customer satisfaction.
  • Handle customer complaints and resolve concerns in a professional and timely manner.
  • Maintain a safe and clean facility, and ensure compliance with company policies and procedures.

Requirements:

  • High School Diploma or equivalent preferred.
  • 6 months of customer service or sales experience preferred.
  • Valid driver's license with a clean safety record, and ability to pass a drug screening and medical exam.

Work Environment: This role involves exposure to outdoor elements, fumes, particles, moving mechanical parts, vibration, noise, dirt, dust, grime, grease, oil, gas, and cleaning solutions.

Equal Employment Opportunity: Love's Travel Stops Inc. and Its Affiliates provide equal employment opportunities, complying with applicable laws governing nondiscrimination based on race, color, religion, gender, age, national origin, disability, or genetics.