Senior Salesforce Business Analyst

13 hours ago


Minneapolis, Minnesota, United States C4 Technical Services Full time
Senior Salesforce Business Analyst

C4 Technical Services is seeking a skilled and experienced Salesforce Business Analyst to drive business solutions and process improvements in the healthcare industry.

Key Responsibilities:
  • Requirement Gathering and Analysis: Collaborate with healthcare stakeholders to understand and document business processes, requirements, and objectives.
  • Solution Design and Implementation: Create process flows, wireframes, and use cases to communicate design concepts to stakeholders, and assist in configuring Salesforce objects, workflows, validation rules, and automation processes to meet business needs.
  • Project Management and Collaboration: Participate in project planning, execution, and delivery for Salesforce Health Cloud initiatives, and facilitate cross-functional meetings and workshops to gather requirements and provide updates on project status.
  • Testing and Quality Assurance: Develop test plans, test cases, and conduct testing to ensure solutions meet business requirements and are free of defects.
  • Training and Support: Provide training and support to end-users, ensuring they are proficient in using Salesforce Health Cloud.
  • Continuous Improvement: Stay updated on Salesforce releases, Health Cloud features, and industry best practices to continuously improve solutions.
Qualifications:
  • Education: Bachelor's degree in Business Administration, Information Technology, Healthcare Management, or a related field. Advanced degree preferred.
  • Experience: Minimum of 7 years of experience as a Business Analyst, preferably in the healthcare industry.

C4 Technical Services is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and experienced Salesforce Business Analyst looking to drive business solutions and process improvements in the healthcare industry, please submit your application.



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