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Behavioral Health Care Coordinator

2 months ago

Topeka, Kansas, United States UnitedHealth Group Full time
About the Role

At UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Behavioral Health Care Coordinator, you'll play a critical role in delivering care management services to our members, including coordination of care and behavioral health consulting.

Key Responsibilities
  • Provide care management services to members, including coordination of care and behavioral health consulting
  • Serve Kansas Medicaid members telephonically (primarily) with some field responsibilities as needed
  • Provide behavioral health education, coaching, and treatment decision support for members
  • Assess and interpret customer needs and requirements
  • Identify solutions to non-standard requests and problems
  • Assess current behavioral health status for members
  • Identify and prioritize gaps in care to develop a plan of care to empower members to meet identified goals
  • Coordinate transitions between various areas of care
  • Obtain information from providers and coordinate services amongst provider groups
Requirements
  • Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling; OR Licensed Ph.D.; OR Registered Nurse
  • Active, unrestricted, mental health license to practice in the State of Kansas (LP, LPC, LCP, LCPC, LMSW, LSCSW, LMFT, LCMFT, or an RN with 2+ years of experience in behavioral health
  • Ability to serve Kansas Medicaid members telephonically (primarily) with some field responsibilities as needed
  • Proficient in Microsoft Office Suite (Word, Outlook, and internet)
  • Dedicated workspace and access to high-speed internet via cable/DSL/fiber service in your home
  • Access to reliable transportation and the ability for some field-based travel in the service delivery area
Preferred Qualifications
  • Case Management experience
  • Dual diagnosis experience with mental health and substance abuse
  • Experience working in an environment that required coordinating benefits and utilizing multiple groups and resources for patients
  • Experience working with the Medicaid patient population

We're committed to creating a workplace that's inclusive and diverse, where everyone can thrive. If you're passionate about making a difference in people's lives, we encourage you to apply for this role.