Tennis Center Attendant
2 weeks ago
Job Title: Tennis Pro Shop Desk Attendant
Job Summary:
We are seeking a highly motivated and customer-focused Tennis Pro Shop Desk Attendant to join our team at Omni Hotels & Resorts. As a key member of our tennis center team, you will provide exceptional service to our resort guests and members, ensuring a memorable experience for all.
Responsibilities:
- Provide warm and welcoming service to guests and members at the front desk of the tennis center.
- Maintain a clean and organized workspace, including folding and stocking towels throughout the facility.
- Assist in maintaining the cleanliness and orderliness of the facility, including completing daily task lists and recording information regarding member and guest issues.
- Become proficient in using ResortSuite for sales and charges, and run nightly reports for closing shifts.
- Answer phone calls and take messages, and maintain knowledge of current tennis programs and resort amenities.
Requirements:
- Ability to clearly and pleasantly communicate with guests, members, management, and co-workers in English.
- Previous customer service experience is strongly preferred.
- Ability to think clearly, quickly, and make concise decisions.
- Ability to work cohesively with co-workers within and outside of your department.
- Scheduling flexibility, including willingness to work primarily weekends and occasional holidays.
About Omni Hotels & Resorts:
Omni Hotels & Resorts is an equal opportunity employer, committed to providing a work environment that is inclusive and respectful of all employees. We offer a dynamic and exciting work environment, comprehensive training and mentoring, and the pride that comes from working for a company with a reputation for exceptional service.
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