Tennis Center Attendant

1 month ago


Austin, Texas, United States Omni Hotels & Resorts Full time

Job Title: Tennis Pro Shop Desk Attendant

Job Summary:

We are seeking a highly motivated and customer-focused Tennis Pro Shop Desk Attendant to join our team at Omni Hotels & Resorts. As a key member of our tennis center team, you will provide exceptional service to our resort guests and members, ensuring a memorable experience for all.

Responsibilities:

  • Provide warm and welcoming service to guests and members at the front desk of the tennis center.
  • Maintain a clean and organized workspace, including folding and stocking towels throughout the facility.
  • Assist in maintaining the cleanliness and orderliness of the facility, including completing daily task lists and recording information regarding member and guest issues.
  • Become proficient in using ResortSuite for sales and charges, and run nightly reports for closing shifts.
  • Answer phone calls and take messages, and maintain knowledge of current tennis programs and resort amenities.

Requirements:

  • Ability to clearly and pleasantly communicate with guests, members, management, and co-workers in English.
  • Previous customer service experience is strongly preferred.
  • Ability to think clearly, quickly, and make concise decisions.
  • Ability to work cohesively with co-workers within and outside of your department.
  • Scheduling flexibility, including willingness to work primarily weekends and occasional holidays.

About Omni Hotels & Resorts:

Omni Hotels & Resorts is an equal opportunity employer, committed to providing a work environment that is inclusive and respectful of all employees. We offer a dynamic and exciting work environment, comprehensive training and mentoring, and the pride that comes from working for a company with a reputation for exceptional service.


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