Tennis Desk Attendant
3 weeks ago
Job Title: Tennis Desk Attendant
Job Summary: We are seeking a highly motivated and customer-focused Tennis Desk Attendant to join our team at the beautiful Barton Creek Country Club. As a Tennis Desk Attendant, you will be responsible for providing exceptional service to our resort guests and members who utilize the Tennis Center facility.
Responsibilities:
- Provide superior service at the front desk to our resort guests and members.
- Maintain regular attendance and adhere to Omni standards.
- Ensure high standards of personal appearance and grooming.
- Fold and stock towels throughout the facility.
- Assist in maintaining the cleanliness and orderliness of the facility.
- Complete and initial daily task lists.
- Record information regarding member and guests issues, housekeeping and engineering needs.
- Become proficient in using ResortSuite for sales and charges.
- Run nightly report for closing shift and submit to Accounting.
- Answer the phone and take messages.
- Maintain knowledge of current tennis programs.
- Maintain knowledge of the resort amenities.
Qualifications:
- Ability to clearly and pleasantly communicate in English with guests, members, management and co-workers.
- Previous customer service experience is strongly preferred.
- Ability to think clearly, quickly and make concise decisions.
- Ability to work cohesively with co-workers.
- Scheduling flexibility, including willingness to work primarily weekends and occasional holidays.
- Ability to accurately and efficiently input information into computer systems.
About Omni Hotels & Resorts: Omni Hotels & Resorts is an equal opportunity employer. We are proud to announce we ranked among the best resorts in Texas: Top 10 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023.
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