Customer Experience Specialist

5 days ago


Orlando, Florida, United States State Farm Insurance Full time

**Job Summary**

We are seeking a highly motivated Customer Experience Specialist to join our team at State Farm Insurance. As a key member of our staff, you will be responsible for delivering exceptional customer experiences through timely and effective resolution of customer inquiries and issues.

**Key Responsibilities**

  1. Respond to customer inquiries via phone, email, or mail in a prompt and courteous manner
  2. Resolve customer complaints and concerns in a fair and professional manner
  3. Process policy changes and updates accurately and efficiently
  4. Maintain accurate and up-to-date customer records

**What We Offer**

In addition to a competitive salary of $55,000 - $70,000 per year, we offer a comprehensive benefits package that includes medical, dental, and vision coverage, as well as 401(k) matching and paid time off.



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