Service Experience Specialist
3 weeks ago
Join ES Solutions Firm as a Service Experience Specialist and take the first step towards a rewarding career in customer service. With our expert training and support, you'll be equipped to handle complex customer inquiries and resolve issues efficiently.
Salary Range: $48,000 - $58,000 per year, based on experience and performance.
About the Role: As a Service Experience Specialist, you will provide exceptional service to our clients, responding to their needs and concerns in a timely and professional manner. You'll work collaboratively with our team to ensure seamless communication and resolution of customer issues.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat.
- Resolve customer complaints and concerns in a fair and efficient manner.
- Provide accurate information and solutions to customer queries.
Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. Take advantage of our employee assistance program, which offers confidential counseling services and support for mental health and wellness.
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