Patient Care Advocate

2 weeks ago


Gilbert, Arizona, United States Serenity Healthcare, LLC Full time
About the Role

Serenity Healthcare is seeking a highly skilled Patient Care Advocate to join our team of clinical support staff. As a Patient Care Advocate, you will play a vital role in guiding patients in taking back their lives by helping them understand their treatment options and providing support in an outpatient setting.

Key Responsibilities
  • Act as a liaison between patients and their providers to ensure seamless communication and care.
  • Deliver exceptional face-to-face patient experiences at our clinics, providing a positive and supportive atmosphere.
  • Assist patients in understanding their treatment options and provide guidance on mental health support.
  • Consult with patients to gather pertinent information regarding their current symptoms, mental health status, and medication history.
Requirements
  • High School Diploma or equivalent.
  • At least 2+ years of full-time work experience in a service-oriented role.
  • Strong interpersonal and communication skills.
  • Excellent problem-solving and critical thinking abilities.
About Serenity Healthcare

Serenity Healthcare has helped thousands of patients take back their lives with specialized clinical expertise and cutting-edge technology. Our approach to treating patients is to offer alternative options and treat the whole person in a positive, supportive, and healing atmosphere.


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