Patient Service Representative
3 weeks ago
At Orthodontic Experts Ltd, we are seeking a highly skilled and organized Patient Service Representative to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.
Key Responsibilities:- Answer phone calls and respond to voicemails in a timely and professional manner
- Check-in patients and notify clinical staff of their arrival
- Collect patient information and complete necessary paperwork
- Check out patients and collect payments
- Handle patient inquiries and provide information about our services
- Maintain accurate records and update patient information as needed
- High school degree or equivalent
- 3 years of customer service experience
- 2 years of patient service experience
- Proficient in Microsoft Office Suite
- Excellent communication and problem-solving skills
- Monday - Wednesday: 8:45am - 5:00pm
- Thursday - Friday: 6:45am - 3:00pm
- 2 Saturdays per month
- 2496 Dekalb Ave, Unit B, Sycamore, IL 60178
- Paid training and development opportunities
- Medical, dental, and vision insurance
- Short-term disability and life insurance
- Employee assistance program
- 401(k) and matching
- Paid time off and holidays
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