Member Service Specialist

3 weeks ago


Oklahoma City, Oklahoma, United States Sam's Club Full time
Job Description
Sam's Club is seeking an Automobile Center Store Associate to join our team. This role is responsible for providing exceptional customer service, maintaining a safe and efficient working environment, and contributing to the overall success of our Tire and Battery Center.

Key Responsibilities
• Provide outstanding member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the company's products and services.
• Maintain merchandise presentation by stocking merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise.
• Receive and stock merchandise in the Tire and Battery Center, and maintain the sales floor in accordance with company policies and procedures.
• Operate hardware such as cash registers or related equipment, process member purchases, and assist in payments, returns, refunds, and exchanges using appropriate procedures for different membership and payment types.
• Maintain safety of the facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, and correcting/reporting unsafe situations to management.

Additional Benefits
• Live Better U education benefit program for full-time and part-time associates
• Military Leave Pay
• Adoption and surrogacy expense reimbursement

Requirements
• Valid state-issued driver's license
• Must be 18 years of age or older


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