Customer Experience Specialist

3 days ago


GondrecourtleChâteau, Grand Est, United States Tailored Brands Inc Full time
About Us
K&G Fashion Superstore is a leading shopping destination for brand-name apparel, footwear, and accessories for the entire family. With over 30 years of experience, we have provided value-conscious customers with the latest fashions and styles at the best possible prices. Our goal is to help people confidently express their true selves so they can be their best.

Why Work with Us?
We invest in our people and foster an inspirational, inclusive, and innovative culture. We believe that every team member has a true sense of belonging and contributes to a positive work environment. We offer flexible schedules to meet your availability, tuition reimbursement, and generous employee discounts on first purchase. You will also have access to ongoing discounts on purchases made at any Tailored Brands store.

Key Responsibilities
As a Retail Sales Associate, you will be responsible for:
  1. Delivering a world-class customer experience every day.
  2. Incorporating suggestive selling techniques when assisting customers and responding to their inquiries and needs.
  3. Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store, and monitoring and maintenance of floor stock and fitting room areas.
  4. Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions, and advertisements.

Physical Requirements
This role requires standing and walking for the majority of the work shift, frequently bending, squatting, and twisting, lifting up to 50 lbs., climbing a ladder to reach merchandise and supplies, and seeing and distinguishing between fabric patterns and colors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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