Customer Service Representative

3 days ago


GondrecourtleChâteau, Grand Est, United States AdaptHealth LLC Full time
Job Summary

The Customer Service Specialist plays a vital role in delivering exceptional patient experiences at AdaptHealth LLC. As a key member of our team, you will be responsible for providing top-notch customer service, resolving issues, and ensuring seamless interactions with patients, healthcare providers, and insurance companies.

About the Role

We are seeking a highly skilled and compassionate Customer Service Specialist to join our dynamic team. In this role, you will be responsible for answering inbound calls, responding to emails, and navigating multiple online systems to obtain necessary documentation. You will also be required to process orders, verify insurance information, and communicate with customers regarding their financial responsibility.

Key Responsibilities
  • Analyze and resolve customer complaints in a timely and professional manner
  • Process orders and ensure accurate completion of paperwork
  • Navigate multiple online systems to obtain necessary documentation
  • Communicate with customers regarding their financial responsibility
  • Meet quality assurance requirements and other key performance metrics

Requirements
  • High School Diploma or equivalent
  • One (1) year work-related experience in health care administrative, financial, or insurance customer services, claims, billing, call center, or management regardless of industry

Estimated Salary Range: $45,000 - $60,000 per year. Compensation may vary based on location and experience.

About AdaptHealth LLC

AdaptHealth LLC is an equal opportunity employer dedicated to providing exceptional patient care and services. We are committed to fostering a diverse and inclusive workplace where our employees can grow and thrive.

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