Sales and Customer Experience Manager

3 days ago


GondrecourtleChâteau, Grand Est, United States Fanatics Full time
About This Role
We are seeking a highly motivated and experienced Retail Operations Lead to join our Minnesota Wild team store. As a part-time Retail Operations Lead, you will assist the leadership team in creating an exceptional game-day experience for fans. Your responsibilities will include driving sales, supporting back-of-house operations, and maintaining stockroom organization. You will also be responsible for partnering with leadership to make decisions on revenue targets, per-capita spend, and unit-per-time sales. Additionally, you will work with retail associates to ensure an exemplary fan experience, communicate expectations, provide training and assistance, and coach based on observed job performance.

**Requirements and Qualifications**
You must have a minimum of 18 years of age and at least one year of working experience in retail or sales. You should possess strong communication skills, literacy, and numeracy. Prior leadership experience is preferred, as well as the ability to work independently and responsibly in a fast-paced environment. Foreign language skills are a plus.

**What We Offer**
This position offers a competitive estimated salary range of $60,000 - $80,000 per annum, depending on your experience. You will also enjoy flexible scheduling, including days, nights, weekends, and extended hours during events. The physical demands of this role include sitting, standing, reaching, bending, and moving around the facility as needed. You must be able to lift and carry up to 30 lbs.

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