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Clinical Support Specialist

2 months ago

Houston, Texas, United States Oak Street Health Full time

Company:
Oak Street Health

Role Overview:
As a Clinical Support Specialist, you will play a vital role in our healthcare teams, ensuring that patients receive exceptional care in a community-focused environment.

Oak Street Health is dedicated to transforming healthcare delivery for adults on Medicare, particularly in underserved areas. Our mission is to enhance health outcomes while managing costs effectively, all while providing a superior patient experience.

Since our inception, we have been committed to delivering integrated and holistic care directly within the communities we serve, allowing us to maintain the health of our patients and reinvest savings into further community support.

With a strong growth trajectory, we are seeking team members who share our values and are enthusiastic about our mission to reshape healthcare.

Key Responsibilities:
  • Deliver outstanding patient experiences and assist patients in preparing for their healthcare visits.
  • Collect vital signs, document chief complaints, and review patient medications.
  • Manage inventory by ordering supplies and ensuring exam rooms are well-stocked.
  • Conduct routine quality control checks, including infection control protocols and equipment assessments.
  • Under the supervision of a Registered Nurse or Provider, perform Medical Assistant appropriate tasks, such as administering vaccinations and conducting procedures like ABI, spirometry, and EKGs.
  • Execute waived laboratory testing and schedule necessary diagnostic procedures.
  • Assist with the application of durable medical equipment as needed.
  • Engage in care team meetings to discuss patient care strategies and clinic operations.
Qualifications:
  • A minimum of 3 years of experience in a Medical Assistant capacity.
  • Medical Assistant certification or registration is required; over 5 years of relevant experience may be considered as a substitute.
  • Phlebotomy Technician Certification is preferred.
  • Demonstrated problem-solving abilities, accountability, and a positive, adaptable attitude.
  • Fluency in Spanish, Polish, Russian, or other languages relevant to the communities we serve is advantageous.

At Oak Street Health, we offer our team members the chance to be part of a healthcare revolution, along with competitive benefits such as paid time off, a generous 401K match with immediate vesting, and comprehensive health benefits.

We are an equal opportunity employer, committed to diversity and inclusion in our workforce.