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Field Technician

2 months ago

Memphis, Tennessee, United States DISH Full time
Join DISH as a Field Technician and be part of a team that's reimagining the future of connectivity. As a key member of our team, you'll deliver TV and Smart Home solutions to millions of customers, ensuring an excellent customer experience. With a focus on customer satisfaction, you'll work closely with homeowners to simplify their lives and unlock the full potential of their smart homes.

**Job Duties and Responsibilities:**

* Represent DISH in customers' homes daily, building rapport and providing exceptional service
* Install and configure DISH TV and Smart Home solutions, ensuring seamless integration and optimal performance
* Collaborate with customers to understand their needs and preferences, providing personalized solutions and recommendations
* Work in a fast-paced environment, prioritizing tasks and managing time effectively to meet customer needs
* Maintain a high level of technical expertise, staying up-to-date with the latest technologies and solutions

**What We Offer:**

* Competitive hourly rate of $19.75
* Opportunities for career growth and advancement
* Comprehensive benefits package, including medical, dental, vision, and life insurance
* Paid training, paid time off, and paid holidays
* 4-day work week with opportunities for overtime
* Free DISH TV programming at home, plus discounted Sling TV and Boost Infinite phone plans
* 401(K) with company match and employee stock purchasing program (ESPP)
* Tuition reimbursement and professional development opportunities

**Requirements:**

* Valid driver's license in the state of employment
* Ability to stand on a high ladder, lift over 70 lbs, and work in varying climates/weather conditions
* Ability to crawl into small spaces and work in a fast-paced environment
* Strong communication and interpersonal skills, with a focus on customer satisfaction
* Ability to work independently and as part of a team, prioritizing tasks and managing time effectively

**Why DISH?**

At DISH, we're committed to delivering exceptional customer experiences and building a team that's passionate about making a difference. As a Field Technician, you'll be part of a dynamic team that's shaping the future of connectivity. With a focus on customer satisfaction, technical expertise, and career growth, we offer a unique opportunity for professionals who are passionate about delivering exceptional service and making a lasting impact.