Field Service Technician

2 weeks ago


Memphis, Tennessee, United States Canon U.S.A., Inc. Full time
About the Role

We are seeking a skilled Field Service Technician to join our team at Canon Solutions America, Inc. This is a customer-facing role that requires strong technical skills and excellent communication abilities.

Your Impact
  • Report product failure trends and serviceability issues to management.
  • Provide efficient and accurate field/shop/onsite maintenance to meet customer demands.
  • Maintain technical information, Field Service Reports, Expense Reports, and Canon property assigned.
  • Develop strong customer communication and satisfaction skills.
  • Maintain the performance of assigned machines.
  • Contribute to achieving branch/district metric targets.
About You

We are looking for a candidate with a high school diploma or equivalent experience. A basic understanding of internet environments and the ability to complete a 120-day introductory period and the PDIF newhire class are required. Additionally, the candidate must be able to travel and obtain necessary security clearances.

Company Overview

Canon Solutions America, Inc. empowers companies to succeed by supplying market-leading enterprise, production, and large format printing solutions. We help drive sustainability, nurture efficiency, and regulate costs through comprehensive digital and traditional printing and document management solutions.

We offer a competitive compensation package, including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, and educational assistance. We are an equal opportunity employer and comply with all applicable federal, state, and local laws.



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