Customer Service Representative

2 weeks ago


Hudsonville, Michigan, United States SpartanNash Full time
Job Summary

We are seeking a highly skilled and customer-focused Guest Care Associate to join our team at SpartanNash. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating cash registers, and assisting guests with self-checkouts.

Key Responsibilities
  • Provide courteous and professional customer service in person and over the phone
  • Operate cash registers and process transactions accurately and efficiently
  • Assist guests with self-checkouts and resolve any issues that may arise
  • Maintain a clean and organized store environment, adhering to company safety and sanitation procedures
  • Communicate effectively with guests, colleagues, and management to ensure seamless customer experiences
Requirements
  • High school diploma or equivalent required
  • One year of prior retail or customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Physical ability to stand for long periods, lift up to 30 pounds, and perform other tasks as required
About SpartanNash

SpartanNash is a food solutions company that delivers the ingredients for a better life. We are committed to fostering a People First culture and offer a robust and competitive Total Rewards benefits package. As an equal opportunity employer, we celebrate diversity and believe employing a diverse workforce is key to our success.



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