Service Associate

4 weeks ago


Hudsonville, Michigan, United States Family Fare Full time
Job Summary

We are seeking a highly skilled and customer-focused Service Associate to join our team at Family Fare. As a Service Associate, you will be responsible for providing exceptional service to our guests, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide excellent customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Bag groceries and provide carry-out service to vehicles for guests, ensuring accuracy and efficiency.
  • Retrieve carts from the parking area, empty bottle bins, and clean bottle machines and return areas.
  • Collect, return, clean, and organize shopping carts, and load groceries into customers' vehicles.
  • Maintain a clean, attractive, and well-stocked department, adhering to company standards and guidelines.
  • Have familiarity with the location of products carried in the store, and be able to answer guest questions.
  • Handle spoiled or damaged products per established guidelines, and maintain a safe and clean work environment.
  • Perform cleaning duties and other assigned work in a timely and efficient manner.
  • Follow all PPE and Safety Guidelines, Food Safety and Cleaning Expectations, and Guest Experience Guidelines.
Requirements
  • High School Diploma (GED) preferred.
  • Good oral communication skills, with the ability to interact politely and effectively with customers.
Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist, and turn frequently.

As part of our commitment to our associates' well-being, we offer a comprehensive Total Rewards benefits package, including competitive pay, comprehensive health insurance, and opportunities for career growth and development.

SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.


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