Patient Services Associate I

1 week ago


Philadelphia, Pennsylvania, United States Jefferson Health Full time
Job Summary

We are seeking a highly skilled and customer-focused Patient Services Associate I to join our team at Jefferson Health. As a key member of our front desk team, you will play a vital role in enhancing the patient experience by providing exceptional service and support.

Key Responsibilities
  • Verify patient demographic information and insurance details
  • Process check-in and check-out activities, as well as scheduling appointments via EPIC
  • Interact with patients, visitors, and staff in a professional and courteous manner
  • Maintain an efficient flow of patients to examination rooms
  • Escalate patient and provider concerns as necessary
  • Adhere to HIPAA privacy and security requirements
Requirements
  • High School Diploma or equivalent required
  • Customer service and/or patient-facing healthcare experience preferred
What We Offer

As a valued member of our team, you will enjoy a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to providing a work environment that is inclusive, diverse, and supportive of our employees' needs.

Jefferson Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment.



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