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Insurance Customer Service Representative

2 months ago

Virginia Beach, Virginia, United States Clyburn Insurance Full time
Job Description

Clyburn Insurance is seeking a qualified candidate for a Customer Service Representative position to join our team. This position offers a competitive salary and commission structure.

Some of the key responsibilities include:

  • Responding to incoming customer calls regarding billing issues, product problems, and service questions
  • Maintaining a high level of professionalism with clients and establishing a positive rapport with every caller
  • Updating customer information in our management system during and after each call
  • Processing payments and resolving customer inquiries in a timely manner

Company Overview

Clyburn Insurance is a reputable insurance company that values its employees and provides a professional work environment. Our office is equipped with modern facilities and technology, offering opportunities for growth and development in the insurance industry.

Key Qualifications

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and multitask
  • Proficiency in using computer software and management systems
  • Strong problem-solving and analytical skills