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Restaurant Operations Manager

2 months ago

Temecula, California, United States Farmer Boys Full time
Job Description

Job Title: General Manager

Reports to: Area Manager

Classification: Non-Exempt

Department: Restaurant Operations

Level: Management

Summary of Position: The General Manager is a top-level restaurant management position with progressive leadership responsibilities. This role requires a proven track record of all proficiencies and job responsibilities of an Assistant Manager prior to promotion to this position.

Essential Duties and Responsibilities:

  • Contribute to the planning and execution of strategic short- and long-term business goals of the restaurant, including profitability.
  • Develop and implement marketing and sales strategies to drive revenue growth and meet business objectives.
  • Control costs and manage budgets, including labor costs, food and beverage costs, and other operating expenses.
  • Participate in the selection, onboarding, and training of all new team members.
  • Responsible for the ongoing training, performance management, and development of all existing restaurant team members.
  • Ensure the effective productivity of day-to-day operations for their shift and functions of the Farmer Boys restaurant.
  • Record keeping, ordering/receiving, inventory, proper sales procedures, and cash management are included in the administrative duties.
  • Responsible for the overall appearance and cleanliness of the restaurant, guest service, and maintenance of facility.
  • Lead with and maintain a positive and professional image in the restaurant and the community.
  • Follow and uphold Company policies, procedures, and processes.
  • Ensure compliance of local, state, and federal rules and regulations, including health and safety standards, labor laws, and licensing requirements.
  • Follow the work schedule as posted unless a change in the schedule is arranged with the Area Manager.
  • Other duties as assigned.

Cash Handling Procedures:

  • Accept and accurately process payments using the cash register operating system.
  • Ensure all sales are processed according to policy.
  • Assign registers; close out and count down the registers.
  • Investigate all sales, cash, or operating discrepancies according to procedure.
  • Follow policy concerning the amount of cash kept in the register.
  • Follow all Brinks safe procedures and policies.

Food Safety:

  • Proactively protect critical limits and standards assigned to product critical control points.
  • Unwavering protection of the safety of products above all other job priorities.
  • Responsible to ensure that any and all necessary corrective actions are taken to mitigate food safety risks.
  • Ensure consistent and accurate records are kept for temperature logs, critical control points, etc.
  • Required to periodically attend and implement assigned food safety training classes and education opportunities.
  • Adhere to food safety standards and procedures.

Safety and Security:

  • Hold and safeguard keys to the restaurant.
  • Open and close restaurants following all specified security procedures.
  • Responsible for providing a safe working environment for all team members at all times.
  • Immediately notify the Supervisor of any guest or employee accidents or injuries and follow established procedures.
  • Protect assets at all times but do not put self at risk.
  • Practice safe work habits and report any unsafe conditions to the General Manager.
  • Read, understand, and follow instructions and labeling system on all Safety Data Sheets.

Job Requirements:

  • The minimum age requirement is 18.
  • High School diploma or G.E.D. required.
  • ServSafe certification required.
  • Must be able to successfully pass a background check.
  • Must possess a valid driver's license.
  • Ability to work a scheduled 50-hour work week, weekdays, nights, weekends, and holidays.
  • Proficient in Word, Excel, and Outlook.
  • 1-3 years of progressive leadership/management or combination of experience in a restaurant or customer service establishment.
  • Proven track record exhibiting core leadership competencies as outlined in the Farmer Boys Management Competency Model.
  • Exceptional interpersonal and communication skills, including writing, speaking, and active listening.
  • Must have effective conflict resolution and problem-solving skills.
  • Ability to speak, understand, take direction, read, and write in the English language.
  • Ability to communicate effectively and teach job functions to a variety of audiences.
  • Comfortable in a fast-paced or high-pressure environment and able to manage multiple tasks simultaneously.

Working Environment/Minimum Physical Requirements:

  • This is a restaurant operations position.
  • While performing the duties of the job, the team member is regularly exposed to the risk of fumes.
  • Physical requirements include standing (up to 4 hours at a time); walking, bending, and stooping.
  • Requirements also include lifting (up to 40 pounds).

Equal Employment Opportunity: We use eVerify to confirm U.S. Employment eligibility.