Medical Insurance Specialist

2 days ago


Lakeland, Florida, United States RADIOLOGY & IMAGING SPECIALISTS OF LAKELAND Full time
Job Summary

Radiology & Imaging Specialists of Lakeland is seeking a highly skilled Medical Insurance Specialist to join our team. As a Medical Insurance Specialist, you will play a critical role in verifying benefits and obtaining authorizations for exams scheduled at our facility.

Key Responsibilities:

  • Verify insurance benefits and obtain authorizations for exams in a timely and efficient manner.
  • Effectively use task work lists to input insurance benefits and authorizations in the proper context and location.
  • Maintain and update current insurance authorization requirements, distributing changes as needed.
  • Provide exceptional customer service, responding to internal and external telephone calls regarding insurance benefits, verifications, and authorizations.
  • Communicate benefits and authorization issues to referring physicians, patients, and RIS facilities as necessary.
  • Schedule and reschedule patient appointments as needed.
  • Maintain patient confidentiality and adhere to HIPAA guidelines.
  • Perform related work as required.

Requirements:

  • 2+ years of experience in the medical insurance field.
  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.


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