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Facilities Maintenance Manager

2 months ago

Washington, United States Indigo Real Estate Services Full time

Position Title: Facilities Maintenance Manager

Reports To: Community Director

Employment Type: Full-Time

At Indigo Real Estate Services, we recognize that the success of our properties is largely due to the dedication of our team members. We are in search of a Facilities Maintenance Manager who is passionate about delivering exceptional customer service and is motivated to excel.

We seek a highly organized, proactive individual who thrives in a dynamic work environment and takes pride in their responsibilities. The ideal candidate will possess excellent customer service skills, the ability to multitask, critical thinking capabilities, and the capacity to respond swiftly and effectively to urgent situations. A collaborative approach and a strong work ethic are essential, along with a commitment to cleanliness, efficiency, and meticulous record-keeping.

Key Responsibilities:

  • Oversee the maintenance and aesthetic condition of the property, including both interior and exterior areas.
  • Coordinate and manage overall maintenance operations, ensuring curb appeal, timely service requests, quality turnover schedules, and efficient inventory management.
  • Ensure all service requests are addressed promptly on a daily basis.
  • Develop and manage an effective on-call schedule, providing emergency maintenance as needed.
  • Lead the Punch List process for vacated units, ensuring they meet company standards for readiness.
  • Solicit bids and negotiate with vendors and contractors as necessary.
  • Manage contracts and warranties, performing minor and routine maintenance and repairs in a timely manner.
  • Provide ongoing training and leadership to the maintenance team.

Qualifications:

  • Experience in managing maintenance for high-rise or mid-rise apartment buildings is preferred.
  • 3-5 years of experience in property maintenance is required.
  • A high school diploma or equivalent is necessary (Bachelor's degree preferred).
  • Strong verbal and written communication skills are essential.
  • Ability to make quick, sound judgments while maintaining confidentiality.
  • Effective conflict resolution and customer service skills are a must.
  • Proficiency in prioritizing multiple requests and information to ensure appropriate responses.
  • Ability to multitask with diligence and set priorities effectively.
  • Familiarity with property management software, such as Yardi, is preferred.
  • A valid driver's license and proof of automobile insurance are required.

Benefits:

  • Indigo offers a collaborative work environment, competitive salary, performance incentives, and a comprehensive benefits package for full-time employees.
  • Medical, Dental, and Vision coverage.
  • Medical Flex-spend Account.
  • Life Insurance.
  • 401(k) Retirement Savings Plan with employer match.
  • Paid Vacation Time.
  • Sick and Safe Leave.
  • Additional employee resource programs.

Compensation: Competitive salary based on experience.

Indigo Real Estate Services is committed to fostering an inclusive environment for all qualified individuals. We ensure that persons with disabilities are provided reasonable accommodations as needed throughout the application and employment process.