Retail Experience Director

12 hours ago


Melbourne, Florida, United States Best Buy Full time
Job Title: Retail Experience Manager

As a Retail Experience Manager at Best Buy, you will be responsible for leading the retail experience team to deliver exceptional customer experiences and drive business results. You will be the leader of an entire store, ensuring that employees are deployed efficiently and effectively to meet customer needs.

Key Responsibilities:
  • Develop and implement localized customer and employee strategies to drive business growth and customer satisfaction.
  • Lead employee development and performance management initiatives to ensure team members have the skills and knowledge needed to succeed.
  • Analyze performance indicators and lead the team to facilitate growth or improve results.
  • Collaborate with the Hub Store Experience Manager to share trends and best practices impacting the micro-market.
Requirements:
  • 2 years of experience as a supervisor or manager in business, military, or related fields.
  • 2 years of sales or customer service experience.
  • 1 year of experience managing and reviewing operational expenses and revenue.
Preferred Qualifications:
  • Retail experience.
  • Consumer electronics industry experience.
What We Offer:

We are committed to helping our employees thrive at work and at home. Our benefits include:

  • Competitive pay.
  • Generous employee discount.
  • Financial savings and retirement resources.
  • Support for your physical and mental well-being.
About Us:

At Best Buy, we are dedicated to enriching lives through technology. We bring this to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online, and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.


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