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Head of Customer Engineering and Technical Leadership
2 months ago
Sonatus is a leading provider of software-defined vehicle solutions, and we're seeking a highly skilled and experienced professional to join our team as the Head of Customer Engineering and Technical Leadership. As a key member of our leadership team, you will be responsible for building and leading a high-performing Customer Engineering team that provides technical guidance and support to our customers.
Key Responsibilities- Team Leadership: Build and lead a team of customer-facing engineers who provide technical guidance and support to our customers.
- Technical Leadership: Provide technical leadership and direction to the Customer Engineering team, ensuring that they have the necessary skills and expertise to deliver high-quality solutions to our customers.
- Customer Support: Work closely with our sales and marketing teams to provide technical support to our customers, ensuring that they have a seamless and successful experience with our products.
- Process Improvement: Identify areas for process improvement and implement changes to ensure that our Customer Engineering team is operating efficiently and effectively.
- Collaboration: Collaborate with cross-functional teams, including software development and marketing, to ensure that our products meet the needs of our customers.
- Technical Expertise: Strong technical expertise in software development, particularly in the automotive industry.
- Leadership Experience: Proven leadership experience in a customer-facing role, with a track record of building and leading high-performing teams.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, sales teams, and other stakeholders.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions.
- Industry Knowledge: Strong knowledge of the automotive industry, including software development, testing, and deployment.
- Competitive Salary: A competitive salary and bonus structure, based on individual and team performance.
- Equity Program: A comprehensive equity program, providing opportunities for long-term financial growth and ownership.
- Benefits Package: A comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) plan and paid time off.
- Professional Development: Opportunities for professional development and growth, including training, mentorship, and career advancement.
