Technical Sales Representative
23 hours ago
We are seeking a highly skilled Technical Sales Representative to join our team at Morgan Truck Body LLC. As a Technical Sales Representative, you will be responsible for providing exceptional customer support and sales services to our clients.
Key Responsibilities:- Provide customer support at all levels, exceeding customer expectations
- Closely interface with Regional Sales Managers and the distributor network
- Make outbound phone calls to new leads, previous leads, and existing customers to turn leads into sales opportunities
- Receive inbound phone calls from new leads and existing customers and convert those leads into sales opportunities
- Work closely with Regional Sales Managers, distributor network, and customers to provide customer support on all levels
- Process quotes in a timely manner
- Log and process sales through the order entry process
- Respond promptly and process quickly all cancellations, credit memos, change orders, manual invoices, and customer complaints
- Address customer complaints courteously and professionally
- Coordinate with manufacturing and shipping departments to meet customer needs
- Sales and customer service experience, a plus
- Ability to work overtime on a regular basis to meet customer demand
- Excellent phone and communication skills
- Strong follow-up and follow-through skills
- Four-year degree, preferred
- Truck van body construction knowledge, a plus
- Excellent computer skills, especially Word, Excel, and Outlook
- AS400 or JD Edwards experience, a plus
Working in an office environment in a seated position a minimum of eight hours per day is required. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist, or lifting as required to file documents or store materials throughout the workday.
About Morgan Truck Body LLC:Morgan Truck Body LLC is a business unit of the J.B. Poindexter & Co., Inc. family and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
We offer a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401(k) savings plan with company match, tuition reimbursement, paid holidays, and increasing vacation time with years of service. We also provide paid job and leadership development training and a generous footwear, eyewear, and safety equipment discount program.
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