Hotel Operations Manager

6 days ago


Pennsylvania, United States Homewood Suites Full time
Job Title: General Manager

We are seeking a highly skilled and experienced General Manager to lead our Homewood Suites team. As a key member of our management team, you will be responsible for overseeing all aspects of hotel operations, including guest relations, front desk, housekeeping, maintenance, finance, team building, and staff development.

Key Responsibilities:
  • Oversee staffing and development of the property executive team/department heads and line employees
  • Supervise workforce management activities, including performance reviews, discipline, and training
  • Oversee the operation and execution of Homewood Suites breakfast bar 7 days a week
  • Maintain and implement Homewood Suites Brand Standards as needed and required
  • Create, enforce, and execute hotel business objectives and goals
  • Oversee and be accountable for compliance with all legal requirements, including OSHA, health department, fire regulations, etc.
  • Develop and maintain good working relationships with public authorities, community relations, and key contacts
  • Perform special projects and other responsibilities as assigned
Requirements:
  • Bachelor's degree in hospitality or related field; or, equivalent training and experience
  • Minimum 3 years of experience in hotel management, with at least 2 years in managing staff
  • Proficiency with Outlook, Word, Excel, and PowerPoint
  • Experience with hotel operation systems
  • Skillful in project planning and able to prioritize tasks
  • Attention to details, good organizational skills, and efficient time management
  • Ability to follow an appropriate course of action based on policies and procedures
  • Ability to satisfy the legal requirements for employment within the jurisdiction
What We Offer:
  • Medical, Dental, Vision health insurance
  • Robust supplemental insurance for Life, AD&D, Pets, legal and more
  • Wellness programs for mental, physical, and financial wellness
  • Hotel and travel discounts
  • Generous retirement/401k benefits

About Us:

Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG's core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests.

WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies.



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