Task Force General Manager
5 days ago
HHM Hotels - Philadelphia Region is seeking a seasoned Hotel Operations Manager to lead our Task Force team as a General Manager. This leadership role requires a solutions-oriented individual to manage hotel operations, maximize profits, and achieve exceptional guest satisfaction.
Key Responsibilities- Leadership
- Lead, inspire, and mentor a diverse team to cultivate a culture of collaboration, innovation, and accountability.
- Set clear expectations and provide guidance to achieve exceptional performance.
- Guest Experience
- Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
- Continuously seek opportunities to enhance guest interactions and exceed expectations.
- Financial Performance
- Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
- Monitor financial performance through regular analysis and implement corrective actions as needed.
- Operational Excellence
- Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
- Implement best practices to uphold quality and safety standards.
- Employee Development
- Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.
- Associate or Bachelor's Degree in Business, Hospitality, or a related field.
- 3+ years in operations management or a similar leadership role in a hotel.
- Familiarity working with systems and processes of multiple hotel brands.
- Financial acumen and the ability to develop budgets and manage financial performance.
- Medical, Dental, and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- 24/7 access to TELUS Health, a confidential work-life resource.
- Educational/Professional Development
- Technology Reimbursements
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Task Force
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