Technical Support Specialist
13 hours ago
We are seeking a skilled Technical Support Technician Level I to join our team at Irvine Technology Corporation.
The successful candidate will provide exceptional technical support services to our clients, utilizing their expertise in client devices, software, wired/wireless networking, hardware, and peripheral devices.
Key Responsibilities:- Deliver best-in-class customer service, demonstrating respect, dignity, kindness, and empathy in all interactions.
- Respond to Service Desk requests in a timely and efficient manner, ensuring requests are logged, updated, and closed.
- Maintain IT equipment in office and manufacturing environments, adhering to standards for file system permissions and security group membership.
- Manage directory services users accounts and access permissions based on corporate policies.
- Act as a liaison between internal customers and the IT department, working with management to determine system solutions to local problems.
- Travel to support locations to resolve technical needs.
- Bachelor's Degree in Computer Science, Information Systems, or equivalent, or current Professional Information Technology Certification.
- 1-3 years of Information Technology experience, with a focus on troubleshooting desktop, peripheral, and network connectivity issues.
- Experience supporting and troubleshooting barcode scanners, Active Directory, and Windows operating systems.
- Technical knowledge of Microsoft Office 365 and common desktop applications.
- Ability to troubleshoot issues related to cellular devices and maintain IT policies, processes, procedures, and standards.
Irvine Technology Corporation is an equal employment opportunity employer, committed to diversity and inclusion in the workplace.
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Technical Support Specialist
1 week ago
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Technical Support Specialist
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Technical Support Specialist
4 days ago
Evansville, Indiana, United States Irvine Technology Corporation Full timeTechnical Support TechnicianWe are seeking a highly skilled Technical Support Technician to join our team at Irvine Technology Corporation. As a Technical Support Technician, you will be responsible for providing top-notch technical services and solutions across the enterprise.Key Responsibilities:Deliver exceptional customer service and support to internal...
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Technical Support Specialist
3 days ago
Evansville, Indiana, United States Irvine Technology Corporation Full timeJob SummaryWe are seeking a highly skilled Technical Support Technician Level I to join our team at Irvine Technology Corporation. As a Technical Support Technician, you will be responsible for providing best-in-class technical services and solutions across the enterprise.Key Responsibilities:Deliver exceptional customer service and support to internal...
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IT Support Specialist
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Store Support Specialist
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Store Support Specialist
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Operations Support Specialist
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