HR Service Center Representative
2 weeks ago
This role serves as the primary point of contact within the HR department for inquiries and requests from current and former employees, as well as leaders. The successful candidate will utilize exceptional customer service skills to provide accurate and timely responses to HR-related questions and concerns.
Key Responsibilities- Provide support for routine HR policy and process inquiries, utilizing a standard inquiry handling process supported by technology.
- Escalate complex issues to appropriate HR teams, ensuring timely and effective resolution.
- Manage ticket closure within established service level agreements (SLAs).
- Contribute to a positive customer experience by addressing HR inquiries, issues, and requests in a professional and courteous manner.
- Build and maintain productive working relationships across HR departments to resolve customer issues and create documentation for future reference.
- Associate's degree or 2+ years of customer service/call center experience.
- Excellent written and oral communication skills, with a professional demeanor.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Proficient in Microsoft Excel and Word applications.
- Inbound call center and/or front-line human resources or employee benefits administration experience.
- Knowledge of knowledgebase and case management systems.
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HR Service Center Representative
5 days ago
Champaign, Illinois, United States Carle Health - Carle Clinic General Surgery Full timeJob SummaryThis role serves as the primary point of contact within the HR department for inquiries and requests from current and former employees, as well as leaders. The successful candidate will utilize exceptional customer service skills to provide sound application of HR policies and processes, applying a broad base of human resources knowledge,...
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HR Service Center Representative
3 weeks ago
Champaign, Illinois, United States Carle Health - Carle Clinic General Surgery Full timeJob Summary:This position serves as the primary point of contact within the Human Resources department for inquiries and requests from current employees, former employees, and leaders. Utilizing exceptional customer service skills, the successful candidate will provide sound application of HR policies and processes, applying a broad base of human resources...
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HR Service Center Representative
4 weeks ago
Champaign, Illinois, United States Carle Health - Carle Clinic General Surgery Full timeJob SummaryThis position serves as the primary point of contact within the HR department for issues and requests from current employees, former employees, and leaders; utilizing exceptional customer service skills to provide sound application of HR policies and processes, applying a broad base of human resources knowledge, judgment, and initiative;...
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HR Support Center Specialist
1 month ago
Champaign, Illinois, United States V R Della IT Services Private Limited Full timePosition Overview:The HR Service Center Representative plays a crucial role in providing exceptional support within the human resources domain. This position requires a blend of analytical skills and customer service expertise to address employee inquiries and facilitate HR processes effectively.Key Responsibilities:Analyze complex employee situations and...
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HR Customer Support Specialist
4 weeks ago
Champaign, Illinois, United States Della Infotech Inc. Full timeJob OverviewPosition Summary:This role serves as the initial point of contact within the Human Resources department for inquiries and requests from current and former employees, as well as management. Utilizing exceptional customer service skills, the representative will apply HR policies and procedures effectively, leveraging a comprehensive understanding...
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HR Operations Specialist
1 month ago
Champaign, Illinois, United States V R Della IT Services Private Limited Full timePosition Overview:We are seeking a dedicated and skilled HR Service Center Representative to join our dynamic team at V R Della IT Services Private Limited. This role is pivotal in delivering exceptional support to our employees and ensuring smooth HR operations.Key Responsibilities:Analyze complex scenarios independently and provide insightful...
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Human Resources Service Center Associate
1 month ago
Champaign, Illinois, United States Spherion Full timeJob OverviewWe are excited to present a full-time contract position that allows you to leverage your exceptional customer service abilities within a reputable healthcare organization.Position SummaryThe HR Service Center Associate serves as the primary contact for inquiries and requests from current and former employees, as well as management. This role...
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Financial Services Representative
2 weeks ago
Champaign, Illinois, United States CEFCU Full time{"title": "Member Center Representative", "subtitle": "Deliver Exceptional Member Experience", "content": "At CEFCU, we're committed to providing our members with exceptional service and support. As a Member Center Representative, you'll play a critical role in helping us achieve this goal.Key Responsibilities:Provide professional, knowledgeable, and caring...
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Champaign, Illinois, United States CEFCU Full time{"title": "Member Service Representative", "subtitle": "Financial Services", "content": "At CEFCU, we're looking for a skilled Member Service Representative to join our team. As a key member of our financial institution, you'll provide exceptional customer service, ensuring our members receive a professional, knowledgeable, and caring experience. Your strong...
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Champaign, Illinois, United States CEFCU Full timeMember Service Representative Job DescriptionAre you passionate about delivering exceptional customer experiences and helping others achieve their financial goals? We're seeking a highly skilled and motivated Member Service Representative to join our team at CEFCU.Key Responsibilities:Provide professional, knowledgeable, and caring service to members,...
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Champaign, Illinois, United States CEFCU Full timeJob SummaryWe are seeking a highly skilled and motivated Member Service Representative to join our team at CEFCU. As a Member Service Representative, you will be responsible for providing exceptional customer service to our members, answering their questions, and resolving their issues in a timely and professional manner.Key ResponsibilitiesMember Service:...
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Customer Service Representative
3 weeks ago
Champaign, Illinois, United States Brightree Full timeAbout BrightreeBrightree is a leading provider of innovative technology solutions and services for the post-acute care industry. Our mission is to help organizations streamline processes, improve efficiency, and increase profitability.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a...
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Customer Service Representative
3 weeks ago
Champaign, Illinois, United States CSL Plasma Full timeJob SummaryCSL Plasma is seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for ensuring the smooth operation of our pheresis process, providing exceptional customer service to donors, and maintaining a clean and efficient work environment.Key...
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Customer Service Representative
3 weeks ago
Champaign, Illinois, United States Rural King Supply Full timeAbout UsRural King Supply is a leading farm and home store that strives to create a positive and rewarding work environment for our associates. We offer opportunities for growth, competitive benefits, and a people-first approach to ensure our team members feel valued and supported.Our MissionWe aim to provide an exceptional experience and service to our...
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Customer Service Representative
3 days ago
Champaign, Illinois, United States Circle K Full timeCustomer Service Representative at Circle KAs a Customer Service Representative at Circle K, you will be responsible for providing prompt and courteous customer service, resolving customer issues, and ensuring a positive shopping experience for our customers. You will also be responsible for operating the cash register, performing multi-function operations...
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Customer Service Representative
3 weeks ago
Champaign, Illinois, United States Road Ranger Full timeCustomer Service Representative Opportunity at Road RangerAbout the RoleWe are seeking a friendly and reliable Customer Service Representative to join our team at Road Ranger. As a Customer Service Representative, you will be the face of our company, providing fast and friendly customer service, operating our point-of-sale systems, safeguarding cash and...
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Customer Service Representative
2 days ago
Champaign, Illinois, United States Express Employment Full timeJob SummaryWe are seeking an Entry-Level Customer Service Representative to join our team at Express Employment. As a Customer Service Representative, you will be responsible for providing exceptional customer support and handling basic data entry tasks.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat.Provide accurate and timely...
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Customer Service Representative
2 weeks ago
Champaign, Illinois, United States Circle K Full timeCircle K is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment. You will also be responsible for greeting customers, making purchase suggestions, and working with...
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Customer Service Representative
3 weeks ago
Champaign, Illinois, United States Carle Health Full timeJob SummaryCarle Health is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, responding to inquiries, and resolving customer complaints in a professional and courteous manner.Key ResponsibilitiesCustomer Service:...
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Customer Service Representative
3 weeks ago
Champaign, Illinois, United States Carle Health Full timeJob SummaryCarle Health is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, responding to inquiries, and resolving complaints in a professional and courteous manner.Key ResponsibilitiesCustomer Service: Respond to...