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Team Coordinator

2 months ago

Fort Collins, Colorado, United States Aurora Enterprises Full time

Aurora Enterprises is seeking a highly skilled and customer-focused Team Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating and managing the processing of customer orders, ensuring timely and efficient delivery of services.

Key Responsibilities:
  • Coordinate and manage customer orders, ensuring adherence to budget and deadline requirements
  • Work closely with our operational and commercial departments to resolve customer complaints and find customer-oriented solutions
  • Process electronic incoming mail and defect reports, adhering to specified service level standards
  • Place orders in our company's internal software system and track them
  • Collaborate with the team leader to ensure seamless communication and coordination across departments
Requirements:
  • Completed commercial or craft apprenticeship with relevant further training in the commercial field
  • Professional experience in customer service, with a strong focus on customer satisfaction
  • Basic understanding of craftsmanship and operations management
  • High level of service and customer orientation, with a strong ability to work in a team environment