Office Manager

3 days ago


Munster, Indiana, United States Powers Health Full time

Job Summary:

The Office Supervisor plays a crucial role in the daily operations of the physician office, overseeing the office staff and ensuring maximum financial performance. Reporting to the Director of Physician Practices & Recruitment/Physician Practice Network Manager, this position requires strong leadership and organizational skills to manage the office efficiently.

Key Responsibilities:

  • Manage the daily operations of the physician office, including staff supervision and performance evaluation.
  • Develop and implement strategies to improve office efficiency and productivity.
  • Collaborate with the Director to set and achieve financial goals and objectives.
  • Ensure compliance with regulatory requirements and company policies.
  • Provide excellent customer service to patients, physicians, and other hospital associates.
  • Stay up-to-date with industry trends and best practices in healthcare administration.

Requirements:

  • Medical Assistant certification required.
  • High school diploma or GED equivalent required.
  • Bachelor's degree preferred with coursework in healthcare administration.
  • Two years' experience in a lead role and/or managing a physician office strongly preferred.
  • Billing, coding, and collections experience.
  • Electronic medical records experience.
  • Experience in planning, organizing, delegating, and supervising.
  • Excellent verbal and written communication skills.
  • Ability to multitask efficiently and effectively.
  • Must be able to act calmly and effectively in a busy or stressful situation.
  • Excellent attitude, interpersonal skills, and communication abilities necessary to interact with patients, family members, physicians, and other hospital associates.
  • If working in a clinical capacity, must maintain required licensure/certification, including active CPR certification.


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