Insurance Account Coordinator

3 days ago


New York, New York, United States MaxWell Medical Full time
Job Title: Insurance Account Coordinator

We are seeking a highly organized and detail-oriented Insurance Account Coordinator to join our team at MaxWell Medical. As an Insurance Account Coordinator, you will play a critical role in ensuring the efficient management of insurance accounts, patient billing, and collections.

Key Responsibilities:

  • Communicate daily with insurance companies to resolve discrepancies and ensure accurate claims processing.
  • Follow up on claims via phone and electronic platforms to ensure timely resolution.
  • Manage Accounts Receivables and collection efforts for delinquent patient accounts.
  • Correspond with patients to resolve account discrepancies and manage collections.
  • Document all actions taken regarding accounts accurately and efficiently.
  • Re-bill and correct insurance claims as necessary to ensure accurate payment.
  • Provide marketing leads for workshops and new patient acquisition to support business growth.
  • Monitor accounts paying over 50% and track billing trends to identify areas for improvement.
  • Collaborate with Insurance Resolution Specialists to ensure authorizations and certifications are up to date.
  • Update Paid to Patients (P2P) Accounts List regularly to ensure accurate patient information.
  • Identify and resolve missing or misapplied payments to minimize delays.
  • Generate claims write-off list for review by the Insurance Department Assistant to ensure accurate accounting.
  • Submit EON Stats (End of the Day Statistics) to Directors for daily overview to inform business decisions.
  • Maintain updated pop-ups with relevant patient account information to ensure efficient communication.
  • Review incoming emails related to patient accounts to ensure timely response.
  • Assist with payment posting and authorization processes to ensure accurate payment.

Additional Responsibilities:

Additional responsibilities will be reviewed in the office to ensure alignment with business needs.

Commission Available:

Commission available after 3 months of training and probation to incentivize performance.

About MaxWell Medical:

At MaxWell Medical, we believe that medical offices don't have to be cold and stuffy. We make getting treatment functional & FUN. Our mission is to treat the chronic pain of the people who live and work in New York City by delivering the most effective medical treatment in the most comfortable and non-invasive way possible.



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