Street Medicine Care Coordinator
3 days ago
Wellness Equity Alliance LLC is a novel national public health organization comprised of a multidisciplinary team of population and public health experts with backgrounds in infectious disease, public health, emergency medicine, primary care, cardiology, pediatrics, psychiatry, community health work (CHW), nursing and advanced practice pharmacy.
We work nearly exclusively with underrepresented communities, fundamentally addressing health-care disparities and the social determinants of health (SDoH) that have been amplified during the COVID-19 pandemic.
Priorities include people experiencing homelessness, indigenous communities, immigrant communities, rural communities, BIPoC communities, LGBTQIA+ communities, and justice-impacted communities.
Our team is diverse, inclusive, and nimble enough to assemble teams of healthcare professionals within days using our proven local staff recruitment models to address population health crises and communicable disease outbreaks.
We partner with hospitals, health jurisdictions, state/local government agencies to provide timely care using equity-based strategies for individuals and marginalized communities.
Elevate your career to new heights with an opportunity that transcends traditional healthcare boundaries.
We are actively seeking compassionate and driven individuals for several pivotal roles in our groundbreaking Street Medicine program.
Street Medicine is an innovative and compassionate approach to healthcare, designed to meet individuals experiencing homelessness right where they are: on the streets, in shelters, or within underserved communities.
Working for WEA is more than a job; it's a calling to serve those who are most in need, directly in their environment.
This position is focused on conducting community outreach among unhoused populations.
The Community Health Outreach Worker (CHOW) care coordinator will play a crucial role in identifying individuals with active HIV/HCV and STI cases and ensuring they are connected to appropriate care.
This includes verifying that patients have received the correct treatment and follow-up care.
Staff selected for this role will contribute to a vital and sustainable street medicine program designed to serve unhoused communities in the South Los Angeles area.
Often, the most vulnerable individuals experiencing homelessness have encountered repeated failures from institutions throughout their lives, leading to a deep mistrust of authorities, institutions, and healthcare providers.
This mistrust, while initially a form of self-protection, can become a significant barrier to accessing care and resources that could significantly improve their quality of life.
The street medicine team will work to build trusting relationships with people who are in need of medical services, work to decrease the logistical barriers that block access to health care and provide care directly to the places where unhoused individuals live.
Responsibilities:
- Conduct outreach activities within a specific health program and/or defined patient populations with the goal of engaging multiple local businesses, schools, and other relevant organizations in our public and community health services.
- Conduct outreach with patients to identify social determinants of health impacting patient's health and overall wellness.
- Utilize coaching, motivational interviewing, and other evidence-based techniques to support patients in achieving their goals.
- Utilize technology and digital resources to monitor ongoing care activities.
- Identify barriers to achieving targeted clinical or social outcomes, and engage the care team to revise the care plan when necessary.
- Document all participant encounters; complete and submit monthly reports; maintain comprehensive electronic participant files.
- Work collaboratively and effectively within a team. Establish positive, supportive relationships with participants and provide feedback to other members of the team.
- Engage eligible Enhanced Care Management (ECM) members.
- Accompany ECM member to office visits, as needed, and in the most easily accessible setting, within Plan guidelines.
- Health promotion and self-management training.
- Arrange transportation.
- Assist with linkage to social supports.
- Distribute health promotion materials.
- Communicate with member to facilitate visit with care coordinator.
- Connect ECM member to other social services and supports the member may need.
- Advocate on behalf of members with health care professionals.
- Monitor treatment adherence (including medication).
Requirements:
- Essential Skills and Qualifications:
- CHWs must have either lived or professional experience that aligns with and provides a connection between the CHW and the clients being served.
- Lived experience may also include shared race, ethnicity, sexual orientation, gender identity, language, or cultural background with one or more linguistic, cultural, or other groups in the community for which the CHW is providing services.
- Supervising Providers are encouraged to work with CHWs who are familiar with and/or have experience in the geographic communities they are serving.
- Minimum Qualifications One of the Following:
- CHW Certificate or 3 years of experience
- Work Experience Pathway
- Education Experience:
- High School diploma or general equivalency diploma (GED)
- Associates degree in a healthcare, social work, or related field (Preferred)
- Must possess a minimum of 5 years of relevant experience - either lived or professional
- Ability to work both independently and to collaborate with teams of individuals in diverse settings, using a solution-oriented approach.
- Preference given to candidates with Community Support Worker (CSW) and/or Certified Peer Support Worker (CPSW) credentials/certifications.
- Must possess a valid driver's license
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